Microsoft 365 Services Lead — Security & Governance Hybrid

NTT DATA, Inc.; Beloit (WI); Hybrid; USD 118,000 - 156,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k with company match

Paid time off

Flexible spending or health savings (F

Life and AD&D insurance

Short and long term disability

Employee assistance program

Job summary

NTT DATA, Inc. in Beloit, Wisconsin (US) is seeking a Microsoft 365 Services Consultant to lead design, security, and optimization of enterprise Microsoft 365 environments. You will collaborate with customers and teams to deliver secure, compliant services.

The role covers Exchange Online, SharePoint Online, OneDrive for Business, Teams, Purview, DLP, and Defender, with a focus on governance, incident management, and hybrid environments.

Qualifications

• 10+ years of IT experience with 5+ years focused on Microsoft 365 administration, engineering, or consulting.
• Deep expertise in: Exchange Online, SharePoint Online, OneDrive for Business, Microsoft Teams, Microsoft Purview, (DLP) Data Loss Prevention, and Microsoft Defender.
• Experience supporting enterprise-scale and regulated environments.
• Strong understanding of Microsoft 365 security, compliance, governance, identity, and hybrid environments.
• Hands-on PowerShell experience for automation and administration.
• Experience managing major incidents, root cause analysis, and service improvement initiatives.
• Knowledge of ITIL processes, including Incident, Problem, and Change Management.
• Excellent communication, documentation, and stakeholder management skills.

Responsibilities

• Serve as a senior technical SME and escalation point for Microsoft 365 services.
• Troubleshoot and resolve complex Microsoft 365 issues, including critical incidents and executive escalations.
• Design and implement governance, security, compliance, and operational standards.
• Support customers with architecture reviews, service assessments, migrations, and best-practice recommendations.
• Configure and manage compliance solutions, including retention policies, sensitivity labels, eDiscovery, auditing, and DLP controls.
• Collaborate with security, infrastructure, service desk, and business teams to ensure service reliability and compliance.
• Develop automation solutions, operational procedures, technical documentation, and knowledge articles.
• Drive continuous improvement through proactive monitoring, service optimization, and automation initiatives.

Skills

Microsoft 365

Exchange Online

SharePoint Online

OneDrive for Business

Microsoft Teams

Microsoft Purview

DLP

Microsoft Defender

PowerShell

ITIL

Incident management

Hybrid environments

Security governance

Communication skills

Tools

PowerShell

Job description

NTT DATA, Inc. in Beloit, Wisconsin (US) is seeking a Microsoft 365 Services Consultant to lead design, security, and optimization of enterprise Microsoft 365 environments. You will collaborate with customers and teams to deliver secure, compliant services.

The role covers Exchange Online, SharePoint Online, OneDrive for Business, Teams, Purview, DLP, and Defender, with a focus on governance, incident management, and hybrid environments.