Microsoft 365 Services Consultant - Hybrid in Beloit, WI

NTT DATA, Inc.; Beloit (WI); Hybrid; USD 118,000 - 156,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k with company match

Paid time off

Flexible spending or health savings (F

Life and AD&D insurance

Short and long term disability

Employee assistance program

Job summary

NTT DATA, Inc. in Beloit, Wisconsin (US) is seeking a Microsoft 365 Services Consultant to lead design, security, and optimization of enterprise Microsoft 365 environments. You will collaborate with customers and teams to deliver secure, compliant services.

The role covers Exchange Online, SharePoint Online, OneDrive for Business, Teams, Purview, DLP, and Defender, with a focus on governance, incident management, and hybrid environments.

Qualifications

• 10+ years of IT experience with 5+ years focused on Microsoft 365 administration, engineering, or consulting.
• Deep expertise in: Exchange Online, SharePoint Online, OneDrive for Business, Microsoft Teams, Microsoft Purview, (DLP) Data Loss Prevention, and Microsoft Defender.
• Experience supporting enterprise-scale and regulated environments.
• Strong understanding of Microsoft 365 security, compliance, governance, identity, and hybrid environments.
• Hands-on PowerShell experience for automation and administration.
• Experience managing major incidents, root cause analysis, and service improvement initiatives.
• Knowledge of ITIL processes, including Incident, Problem, and Change Management.
• Excellent communication, documentation, and stakeholder management skills.

Responsibilities

• Serve as a senior technical SME and escalation point for Microsoft 365 services.
• Troubleshoot and resolve complex Microsoft 365 issues, including critical incidents and executive escalations.
• Design and implement governance, security, compliance, and operational standards.
• Support customers with architecture reviews, service assessments, migrations, and best-practice recommendations.
• Configure and manage compliance solutions, including retention policies, sensitivity labels, eDiscovery, auditing, and DLP controls.
• Collaborate with security, infrastructure, service desk, and business teams to ensure service reliability and compliance.
• Develop automation solutions, operational procedures, technical documentation, and knowledge articles.
• Drive continuous improvement through proactive monitoring, service optimization, and automation initiatives.

Skills

Microsoft 365

Exchange Online

SharePoint Online

OneDrive for Business

Microsoft Teams

Microsoft Purview

DLP

Microsoft Defender

PowerShell

ITIL

Incident management

Hybrid environments

Security governance

Communication skills

Tools

PowerShell

Job description

Select how often (in days) to receive an alert: Create Alert

Select how often (in days) to receive an alert:

Microsoft 365 Services Consultant - Hybrid in Beloit, WI

We are currently seeking a Microsoft 365 Services Consultant - Hybrid in Beloit, WI to join our team in Beloit, Wisconsin (US-WI), United States (US).

About the Role

We're looking for an experienced Microsoft 365 Services Consultant to lead the design, support, security, and optimization of enterprise Microsoft 365 environments. In this role, you'll serve as a senior technical expert, partnering with customers and internal teams to deliver secure, compliant, and reliable Microsoft 365 services.

You'll work across technologies including Exchange Online, SharePoint Online, OneDrive for Business, Microsoft Teams, Microsoft Purview, Data Loss Prevention (DLP), and Microsoft Defender.

Key Responsibilities

• Serve as a senior technical SME and escalation point for Microsoft 365 services.
• Troubleshoot and resolve complex Microsoft 365 issues, including critical incidents and executive escalations.
• Design and implement Microsoft 365 governance, security, compliance, and operational standards.
• Support customers with architecture reviews, service assessments, migrations, and best-practice recommendations.
• Configure and manage compliance solutions, including retention policies, sensitivity labels, eDiscovery, auditing, and DLP controls.
• Collaborate with security, infrastructure, service desk, and business teams to ensure service reliability and compliance.
• Develop automation solutions, operational procedures, technical documentation, and knowledge articles.
• Drive continuous improvement through proactive monitoring, service optimization, and automation initiatives.

Required Qualifications

• 10+ years of IT experience with 5+ years focused on Microsoft 365 administration, engineering, or consulting.
• Deep expertise in:
• Exchange Online
• SharePoint Online
• OneDrive for Business
• Microsoft Teams
• Microsoft Purview
• Experience supporting enterprise-scale and regulated environments.
• Strong understanding of Microsoft 365 security, compliance, governance, identity, and hybrid environments.
• Hands-on PowerShell experience for automation and administration.
• Experience managing major incidents, root cause analysis, and service improvement initiatives.
• Knowledge of ITIL processes, including Incident, Problem, and Change Management.
• Excellent communication, documentation, and stakeholder management skills.

Highly Preferred Skills

• Microsoft Entra ID (Azure AD), Conditional Access, and Zero Trust security architecture.
• Microsoft Defender for Office 365, Endpoint, Cloud Apps, and XDR.
• Microsoft Purview Information Protection and Compliance solutions.
• Tenant-to-tenant migrations and Microsoft 365 transformation projects.
• Microsoft Graph API, Power Automate, Azure Automation, and Logic Apps.
• Experience designing governance frameworks for highly regulated industries.
• Consulting or managed services experience supporting enterprise customers.
• Ability to mentor technical teams and provide architectural guidance.

Preferred Certifications

• Microsoft Certified: Security Operations Analyst Associate
• Microsoft Certified: Information Protection and Compliance Administrator Associate
• Microsoft Certified: Teams Administrator Associate
• Microsoft Certified: Messaging Administrator Associate

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $117,600 – $156,000. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications.

This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, lifeand AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .