Microbiology Solutions Specialist - Field & Customer Training

Proclinical; New York (NY); On-site; USD 75,000 - 110,000; Full time

Job summary

Proclinical is seeking a Microbiology Specialist in New York to support customers across regulated manufacturing and testing environments in the United States. You will apply advanced microbiology knowledge, engage with customers, and drive successful adoption of microbiology solutions.

The role involves collaboration with cross-functional teams, delivering training, and supporting continuous improvement initiatives in bioscience operations.

Qualifications

• Degree qualification in Microbiology, Biological Sciences, Life Sciences, or a related scientific discipline.

Responsibilities

• Manage the implementation and integration of microbiology solutions within customer manufacturing, testing, and quality environments, supporting successful adoption and long-term use.
• Conduct technical assessments of microbiological workflows, including organism identification, sample preparation activities, and environmental testing processes.
• Deliver user training and technical guidance to laboratory and operational personnel, promoting consistency, compliance, and best practice methodologies.
• Collaborate with customers and cross-functional internal teams to gather operational feedback and support ongoing product and service improvements.
• Assist with the development, optimisation, and evaluation of laboratory procedures to enhance application performance across a range of sample types.
• Diagnose and resolve technical issues encountered during implementation and operational activities, ensuring minimal disruption to customer workflows.
• Produce and maintain technical documentation, including operating procedures, validation records, user guidance materials, and implementation reports.
• Provide technical expertise during customer evaluations, proof-of-concept activities, onboarding projects, and broader implementation initiatives.

Skills

Microbiology expertise

Quality control

Laboratory operations

Technical support

Stakeholder management

Communication

Organised / time management

Travel willingness

Education

Degree in Microbiology or Life Sciences

Tools

Laboratory software

Digital laboratory tools

Imaging-based technologies

Automated testing platforms

Job description

Proclinical is seeking a Microbiology Specialist in New York to support customers across regulated manufacturing and testing environments in the United States. You will apply advanced microbiology knowledge, engage with customers, and drive successful adoption of microbiology solutions.

The role involves collaboration with cross-functional teams, delivering training, and supporting continuous improvement initiatives in bioscience operations.