Microbiology Operations Technical Specialist

Proclinical; New York (NY); On-site; USD 75,000 - 110,000; Full time

Job summary

Proclinical is seeking a Microbiology Specialist in New York to support customers across regulated manufacturing and testing environments in the United States. You will apply advanced microbiology knowledge, engage with customers, and drive successful adoption of microbiology solutions.

The role involves collaboration with cross-functional teams, delivering training, and supporting continuous improvement initiatives in bioscience operations.

Qualifications

• Degree qualification in Microbiology, Biological Sciences, Life Sciences, or a related scientific discipline.

Responsibilities

• Manage the implementation and integration of microbiology solutions within customer manufacturing, testing, and quality environments, supporting successful adoption and long-term use.
• Conduct technical assessments of microbiological workflows, including organism identification, sample preparation activities, and environmental testing processes.
• Deliver user training and technical guidance to laboratory and operational personnel, promoting consistency, compliance, and best practice methodologies.
• Collaborate with customers and cross-functional internal teams to gather operational feedback and support ongoing product and service improvements.
• Assist with the development, optimisation, and evaluation of laboratory procedures to enhance application performance across a range of sample types.
• Diagnose and resolve technical issues encountered during implementation and operational activities, ensuring minimal disruption to customer workflows.
• Produce and maintain technical documentation, including operating procedures, validation records, user guidance materials, and implementation reports.
• Provide technical expertise during customer evaluations, proof-of-concept activities, onboarding projects, and broader implementation initiatives.

Skills

Microbiology expertise

Quality control

Laboratory operations

Technical support

Stakeholder management

Communication

Organised / time management

Travel willingness

Education

Degree in Microbiology or Life Sciences

Tools

Laboratory software

Digital laboratory tools

Imaging-based technologies

Automated testing platforms

Job description

Microbiology Specialist - Permanent - New York

Ready to take your microbiology expertise beyond the lab and make a real impact by supporting customers across regulated manufacturing and testing environments?

Proclinical is seeking a Microbiology Specialist to support customers in the application and effective use of innovative microbiology technologies across regulated manufacturing and laboratory environments throughout the United States.

Primary Responsibilities:

The successful candidate will combine technical microbiology expertise with customer engagement, supporting implementation activities, laboratory operations, training initiatives, and continuous improvement projects. This role involves collaborating with cross-functional teams and onsite stakeholders to deliver practical scientific solutions and ensure a high standard of operational performance.

Skills & Requirements:

• Degree qualification in Microbiology, Biological Sciences, Life Sciences, or a related scientific discipline.
• Demonstrated experience within microbiology, quality control, laboratory operations, technical support, or applications-based environments.
• Practical knowledge of microbiological testing methods, sample handling procedures, organism identification techniques, and laboratory best practices.
• Understanding of quality and compliance requirements within regulated manufacturing or laboratory environments.
• Strong interpersonal and stakeholder management skills, with the ability to build effective working relationships across technical and operational teams.
• Confident communicator with the ability to translate complex scientific concepts into clear and practical information for varied audiences.
• Self-motivated and highly organised, with the ability to manage multiple priorities and work independently in customer-facing environments.
• Interest in emerging scientific technologies and data-driven approaches that support innovation within microbiology and laboratory operations.
• Willingness to travel regularly to support customer implementations, training activities, and operational projects.

Preferred Skills:

• Experience supporting the implementation, validation, or adoption of microbiology technologies in laboratory or manufacturing settings.
• Familiarity with microbiological quality standards, regulatory requirements, and controlled laboratory environments.
• Knowledge of automated testing platforms, laboratory software, digital laboratory tools, or imaging-based technologies.
• Experience collaborating with external testing providers, contract laboratories, or multi-site laboratory networks.
• Previous experience in a technical support, field-based specialist, applications, customer success, or scientific service role.
• Exposure to process improvement, method development, validation activities, or continuous improvement initiatives.
• Experience working within the food and beverage, pharmaceutical, life sciences, healthcare, biotechnology, or consumer products sectors.

The Microbiology Specialist's responsibilities will be:

• Manage the implementation and integration of microbiology solutions within customer manufacturing, testing, and quality environments, supporting successful adoption and long-term use.
• Conduct technical assessments of microbiological workflows, including organism identification, sample preparation activities, and environmental testing processes.
• Deliver user training and technical guidance to laboratory and operational personnel, promoting consistency, compliance, and best practice methodologies.
• Collaborate with customers and cross-functional internal teams to gather operational feedback and support ongoing product and service improvements.
• Assist with the development, optimisation, and evaluation of laboratory procedures to enhance application performance across a range of sample types.
• Diagnose and resolve technical issues encountered during implementation and operational activities, ensuring minimal disruption to customer workflows.
• Build effective relationships with quality, laboratory, regulatory, and operational stakeholders across regulated manufacturing industries.
• Produce and maintain technical documentation, including operating procedures, validation records, user guidance materials, and implementation reports.
• Provide technical expertise during customer evaluations, proof-of-concept activities, onboarding projects, and broader implementation initiatives.