MICE Groups Function Coordinator

Unique Vacations Inc.; Miami (FL); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health

Vision

Employer paid life insurance, STD, and

LTD

Sick days

9 Holidays

Tuition assistance

Parental leave

401K plan with a generous company plan

Job summary

Unique Vacations, Inc. in Miami seeks a MICE Groups Function Coordinator to manage meetings and incentive group outlines and liaise with resort sales and clients.

You will prepare group bios, intro letters, and outlines, track payments, and coordinate rooming lists and travel details while maintaining strong knowledge of Sandals and Beaches Resorts.

Qualifications

• Strong verbal, written and listening skills.
• Proficient in Word and Excel applications.
• Ability to successfully qualify inquiries.
• Must be able to work in a team environment.
• Willing to travel.
• Must have travel documents to travel to the US and Caribbean.

Responsibilities

• Understand each hotel’s function and meeting space.
• Send contracted MICE group bios to resort after booking and deposit.
• Send group function intro letter upon confirmed group file.
• Follow up with clients on locations, times, and menu options.
• Schedule calls between resort sales team and clients before arrival.
• Prepare and send operational outline for signatures 60 days prior to arrival.
• Ensure payments for add-on events are posted 60 days before arrival.
• Coordinate with Operations on rooming lists and flight details.
• Send signed operational outlines to resort teams 60 days prior.

Skills

Verbal communication

Microsoft Word

Microsoft Excel

Inquiry qualification

Team player

Travel documents

Education

High school diploma

College degree preferred

Tools

Microsoft Word

Microsoft Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Clerical Miami, FL, US

DO WHAT YOU LOVE!

Unique Vacations, Inc. -- an affiliate of the worldwide representative for Sandals Resorts and Beaches Resorts -- is seeking a forward-thinking MICE Groups Function Coordinator to join its remarkable Miami-based, in-house team.

WHO ARE WE?

Unique Vacations, Inc. is an affiliate of the worldwide representative of Sandals Resorts and Beaches Resorts. We provide exclusive, marketing, public relations, advertising, promotions, and creative services to showcase the Luxury Included experience, which guests have come to adore for 40 years and counting for Sandals & Beaches Resorts.

We are ever-dedicated to our customers, vendors, and our most precious commodity -- our TEAM! At Unique Vacations, Inc. we know our company is most powerful when everyone can make their mark. When you do what you love, you will be empowered to create the future that you want!

APPLY, CREATE, IMPACT:

JOB DESCRIPTION:

The MICE Groups Function Coordinator is responsible for ensuring Operational Outlines for all applicable meetings and incentive groups are completed and distributed to the applicable parties (resort sales managers, clients, etc. no later than 60 days prior to group’s arrival. Responsible for maximizing sales results with groups and events.

JOB ROLES AND RESPONSIBILITIES:

• Complete understanding of each hotel’s function and meeting space.
• Send contracted MICE group bio’s to resort once group is booked and deposited.
• Send group function intro letter to group contact upon receipt of confirmed group file.
• Follow-up with clients regarding possible functions locations, times and menu options within two (2) weeks after intro letter is sent.
• Schedule necessary conference calls between resort sales team and clients to discuss and review all aspects of the group’s program. Final call between all parties must take place no later than 60 days prior to the group’s arrival at the resort.
• Prepare operational outline reflecting confirmed group function locations, times, menus, etc. and send to client for signature no later than 60 days prior to group’s arrival.
• Ensure payment for all add-on events are collected and posted to appropriate invoices no later than 60 days prior to group’s arrival.
• Work with Operations team to ensure all rooming list, room pecking order and flight details are noted/communicated between the 2 teams and reflected in the Operational Outline.
• Send completed/signed copy of operational Outline to pertinent resort team members no later than 60 days prior to group’s arrival at resort.
• Update group function sales kits as needed.
• Work closely with resort sales team.
• Stay current with property knowledge and changes and visit all resorts at least once a year.
• Special projects at request of management.
• Employee may be required to work shows – if certain criteria are met, additional compensation may be given. The Company reserves the right to modify this requirement at any time.

COMPETENCE REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications include:

• Strong verbal, written and listening skills
• Proficient in Word and Excel applications
• Ability to successfully qualify inquiries
• Must be able to work in a team environment
• Willing to travel
• Must have appropriate travel documents to travel to the US and Caribbean

EXPERIENCE:

Outlined below are the academic qualifications and length and type of experience deemed necessary by Unique Vacations Inc. in order to perform the role of MICE Groups Function Coordinator competently.

• Education: Minimum high school diploma or equivalent. College Degree preferred.
• Experience: Minimum of 3 years of related experience.

BENEFITS:

We offer a full benefits package including:

• Health
• Vision
• Employer paid life insurance, STD, and LTD
• Sick days
• 9 Holidays
• Tuition assistance
• Parental leave
• 401K plan with a generous company match

Additional perk: After 6 months of continuous employment, you may visit the resorts we represent at a discounted rate.

Once you visit one of the properties, you will not only experience the best of what the brand has to offer but you will get to see first-hand what makes us so passionate and most of all so Unique.

ABOUT UNIQUE VACATIONS:

Unique Vacations Inc. is an affiliate of the worldwide representative of Sandals and Beaches Resorts – exclusively providing, marketing, public relations, advertising, promotions, and creative services to showcase the Luxury Included experience, which the guests have come to adore for 40 years and counting for Sandals and Beaches Resorts.

Designed for couples in love, Sandals Resorts boasts 19 Luxury Included resorts located on the Caribbean’s best beaches in Jamaica, Bahamas, Barbados, Antigua, Curaçao, St. Lucia, St. Vincent and Grenada. The family-friend resorts for everyone, Beaches Resorts offers three magnificent locations in Jamaica and Turks & Caicos.

We are headquartered in sunny South Florida – a hop, skip and a jump from the glorious Caribbean islands.