Miami Retail Assistant Manager – Lead Store & Team

J.Crew Group; Miami (FL); Hybrid; USD 24,000 - 31,000; Full time

Benefits offered by this job

Competitive base pay

Up to 60% discount on branded product

401(k) plan with company matching

Medical and Prescription coverage

Paid time off and holidays

Job summary

J.Crew Group in Miami, FL is seeking an Assistant Manager to join the leadership team at J.Crew Factory. You will help drive profitability through customer connections, brand loyalty, and community engagement, coaching the sales team and ensuring smooth operations.

You’ll support the Store Director and Associate Store Manager, oversee designated divisions, and help recruit, train, and develop associates. The role requires flexibility, strong problem solving, and a passion for fashion.

Qualifications

• 1–2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.).
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Customer service

Scheduling

Job description

J.Crew Group in Miami, FL is seeking an Assistant Manager to join the leadership team at J.Crew Factory. You will help drive profitability through customer connections, brand loyalty, and community engagement, coaching the sales team and ensuring smooth operations.

You’ll support the Store Director and Associate Store Manager, oversee designated divisions, and help recruit, train, and develop associates. The role requires flexibility, strong problem solving, and a passion for fashion.