Miami Hospitality Operations Manager

Landing, Inc.; Miami (FL); Vor Ort; USD 70.000 - 75.000; Vollzeit

Benefits dieser Stelle

Performance bonus up to 20% of base

Vehicle & cell stipend

Stock options

Comprehensive medical, dental, vision,

Life, AD&D, disability, mental health,

401(k) plan with ImmediatePay access

Generous paid time off

$750 annually Landing Stays travel

Zusammenfassung

Landing, Inc. is seeking a Field Operations Manager in Miami to own a segment of properties from booking to checkout. You will coordinate member experience, partnerships, housekeeping, and maintenance, ensuring high-quality units and a seamless guest journey.

The role requires 2+ years in hospitality operations with autonomous decision-making, and the ability to manage multiple urgent tasks with composure. Expect a fast-paced, growth-focused environment with shifting priorities.

Qualifikationen

• 2+ years in hotel operations, short-term rental management, or other high-volume guest-facing operation.
• You’ve run a property, market or operation with autonomy.
• You close the loop on every ticket and task.
• You handle multiple urgent tasks calmly and efficiently.

Aufgaben

• Own the Miami market segment end-to-end from member experience to partnerships.
• Manage reservations and bookings across Landing’s platform and OTA partners.
• Coordinate with housekeeping vendors and maintenance teams to ensure unit readiness.
• Build strong relationships with property management teams and vendors.
• Onboard and launch new properties in your segment.
• Track market KPIs (NPS, CSAT, cleaning quality, growth) and report results to the Hub Manager.

Kenntnisse

Hospitality experience

Ownership

Follow-through

Calm under pressure

Ambiguity tolerance

Driver's license

Jobbeschreibung

Landing, Inc. is seeking a Field Operations Manager in Miami to own a segment of properties from booking to checkout. You will coordinate member experience, partnerships, housekeeping, and maintenance, ensuring high-quality units and a seamless guest journey.

The role requires 2+ years in hospitality operations with autonomous decision-making, and the ability to manage multiple urgent tasks with composure. Expect a fast-paced, growth-focused environment with shifting priorities.