MHCP Change Coordinator & Educator (Remote)

State of Minnesota; Saint Paul (MN); On-site; USD 41,000 - 60,000; Full time

Job summary

State of Minnesota is seeking a MHCP Change Coordinator and Educator to monitor MHCP information and educate health care providers and related staff about MHCP coverage policies, billing procedures, and system changes. The role involves planning and delivering workshops, maintaining provider resources, and collaborating with DHS divisions to keep the program current.

The position emphasizes building expert knowledge across MHCP provider types, conducting trainings through various formats, and

Qualifications

• Two (2) years professional health care programs or public assistance experience demonstrating the following.
• Experience with health care program policy and claims billing systems procedures, including the ability to apply this knowledge to claims billing systems;
• Knowledge of health care provider information needs and business practices/processes; AND
• Experience providing training, facilitating group presentations or similar audience-based demonstrations.
• Technical aptitude and experience using video communication software such as Webex, MS Teams or similar platforms

Responsibilities

• Develop expertise of assigned provider types, and build and maintain internal network of DHS staff members who possess subject matter expertise about MHCP in order to maintain and expand knowledge
• Coordinate and document MHCP information as needed into existing and/or new DHS provider resources so that this information meets requirements and helps providers do business with DHS
• Use MHCP basics and information to plan, develop and conduct workshops/seminars for MHCP enrolled provider organizations, related billing entities, industry panels and conferences, managed care organizations, and internal staff. Delivery methods include classroom presentations, computer lab instruction, focus group facilitation, web conferencing, online training, written instructions, site visits and one-on-one assistance as needed
• Assist in functional/business analysis tasks needed to ensure that DHS/MHCP provider intake/delivery systems (MN-ITS, other provider applications) are designed and tested for user acceptance, instructions are written and maintained, and these systems/applications work for provider stakeholders
• When assigned, participate in and represent DHS/MHCP on local industry initiatives and committees to bring the public program perspective into these initiatives to most effectively follow the land and, at the same time, reduce negative impacts on the provider community

Skills

Healthcare program policy

Claims billing systems

Training delivery

Video conferencing

Education

Bachelor’s degree or higher in public administration, psychology, social work, public health, education or related field

Job description

State of Minnesota is seeking a MHCP Change Coordinator and Educator to monitor MHCP information and educate health care providers and related staff about MHCP coverage policies, billing procedures, and system changes. The role involves planning and delivering workshops, maintaining provider resources, and collaborating with DHS divisions to keep the program current.

The position emphasizes building expert knowledge across MHCP provider types, conducting trainings through various formats, and