Mgr, Scientific Info, Med Aff

Jubilant Pharma Limited; Spokane (WA); On-site; USD 100,875 - 161,400; Full time

Benefits offered by this job

Medical, Dental & Vision coverage

Flexible Spending Accounts (FSA)

Health Savings Accounts (HSA)

Life & AD&D Insurance

Disability Insurance

Employee Assistance Program

Job summary

Jubilant Pharma Limited is looking for a Manager of Scientific Information in Spokane, WA. This role leads communication with healthcare providers and supports internal teams with scientific resources.

The ideal candidate holds a Master’s degree or higher, has 5+ years of experience in pharmaceutical or healthcare roles, and is skilled in technical customer interactions. Benefits offered include medical coverage and flexible spending accounts, starting from day one.

Qualifications

• Masters degree or higher in biology, biochemistry, immunology, or similar.
• 5+ years in pharmaceutical, biotechnology, or healthcare with allergy experience.
• Hands-on experience with immunoassays and technical customer interactions.

Responsibilities

• Become a subject matter expert in allergy immunotherapy.
• Respond to technical inquiries and product complaints.
• Collaborate with Marketing to create scientific materials.
• Develop training curriculum for Medical Affairs.
• Attend regional and national meetings.

Skills

Scientific communication

Customer interaction

Immunoassays

Microsoft Office proficiency

Collaborative presentation skills

Education

Masters degree or higher in biology, biochemistry, immunology

Tools

ELISA

Western Blot

SDS-PAGE

Mass spectrometry

HPLC

Job description

Manager Scientific Information (Medical Affairs)

The Manager Scientific Information works within the Medical Affairs department at HollisterStier Allergy. This role involves regular interaction with external customers—healthcare providers and staff—as well as with internal teams across Customer Service, Sales, Marketing, Regulatory Affairs, Manufacturing, Quality Control, and Human Resources.

The position serves as a visible leader, promoting HollisterStier’s products and elevating the company’s scientific message and services. The Manager Scientific Information will be an industry expert and a sought‑after scientific resource for allergy healthcare providers.

Responsibilities

Technical Customer Support & Communication (70%)

• Become a subject matter expert in allergenic extract manufacturing and allergy immunotherapy.
• Stay current with scientific information from leading journals, organizations, and affiliated websites.
• Respond to customer technical inquiries.
• Respond to product complaints, adverse event reports, and requests for off‑label information and delegate to appropriate team in Customer Service/Regulatory Affairs.
• Develop and maintain a database of all medical affairs interactions.
• Provide direct allergy practice assessments, including allergy skin testing and immunotherapy protocol consultation, skin test panel reviews, and product conversion guidance.

Technical Sales & Marketing Support (30%)

• Collaborate with Marketing to create and/or review scientific information for printed and online dissemination (website, social media, sales collateral, technical memos, etc.).
• Cultivate business relationships by conducting meetings with key accounts/target conversion accounts to present scientific advantages of HollisterStier (travel as necessary).
• Lead collaboration with Scientific Affairs and Regulatory Affairs to develop educational activities and scientific presentations.
• Develop training curriculum and manage internal training materials for Medical Affairs, including sales consultant training, journal club, and fellowship/residency education for allergists‑in‑training.
• Attend regional and national meetings, conferences, and symposia.

Qualifications

• Masters degree or higher (e.g., PhD, PharmD, NP, PA, MD) preferably in biology, biochemistry, immunology, or a similar scientific or clinical area.
• 5+ years in pharmaceutical, biotechnology, or environmental science field working in a laboratory or customer‑facing role, or 3+ years working in a healthcare role with deep knowledge of allergy diagnosis and/or allergy immunotherapy.
• Hands‑on experience with immunoassays such as ELISA and Western Blot, or with protein biochemistry methods such as SDS‑PAGE, mass spectrometry, HPLC, etc.; experience with direct customer interactions (technical questions or medical/clinical inquiries) is highly desirable.
• Proficiency in Microsoft Office.
• Strong scientific background with laboratory experience (preferably biochemistry, microbiology, or immunology).
• Self‑starter who can take on new projects and develop new approaches to old problems.
• Dynamic and collaborative presentation style; comfortable delivering technical information to a broad range of audiences.
• Works cross‑functionally and seeks opportunities for self‑guided development.

Physical Requirements

• Preferred location: Spokane, WA; remote (U.S‑based) work location allowed for the right candidate.
• Role requires travel up to 10%.

Location & Shift

Spokane, WA – On site, full‑time. Monday‑Friday, 8:00 AM–5:00 PM.

Compensation & Benefits

Hiring wage range: $100,875.00 – $161,400.00 with opportunities for growth, promotion, and annual raises.

Benefits start on day one and include:

• Medical, Dental & Vision coverage
• Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)
• Life & AD&D Insurance
• Short‑Term & Long‑Term Disability Insurance
• Employee Assistance Program

EEO Statement

Jubilant HollisterStier is an EEO/AA employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.