Scientific Support Spec, Med A

Jubilant Pharma Limited; Spokane (WA); On-site; USD 80,169 - 107,600; Full time

Benefits offered by this job

Medical, Dental & Vision coverage

Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)

Short-Term & Long-Term Disability Insurance

Employee Assistance Program

Job summary

Jubilant Pharma Limited in Spokane is hiring a Scientific Support Specialist to enhance medical affairs support. The role focuses on customer engagement while promoting allergenic extracts and immunotherapy solutions.

Candidates should have a BS in a relevant scientific field along with 2+ years of experience in the pharmaceutical sector. A dynamic presentation style coupled with strong scientific knowledge is necessary for success.

Competitive benefits and a supportive work culture are offered to foster career growth.

Qualifications

• 2+ years in pharmaceutical or biotech field in lab or customer-facing role.
• Strong scientific background with lab experience.
• Ability to develop new approaches to problems.

Responsibilities

• Support technical inquiries and product complaints.
• Develop a database of medical affairs interactions.
• Collaborate with marketing to review scientific information.

Skills

Scientific and business acumen

Dynamic presentation style

Self-starter attitude

Laboratory experience

Customer interaction skills

Education

Bachelor of Science in Biology, Biochemistry, Immunology

Master’s degree or higher with lab experience

Tools

Microsoft Office

Immunoassays (e.g., ELISA, Western Blot)

Protein biochemistry methods (e.g., SDS-PAGE, Mass Spectrometry)

Job description

Company Overview

Join a Leader in Pharmaceutical Manufacturing — And Build What’s Next. As Spokane’s Largest Manufacturing Company, Jubilant HollisterStier LLC is a well-established force in the pharmaceutical and biopharmaceutical industries, providing a complete range of manufacturing services that support life-changing medicines around the world. We are nationally recognized for our expertise in producing sterile injectable vials and lyophilized products, and our Allergy business is a global leader in allergenic extracts that support treatments for allergies and asthma.

Why Builders Choose Us

• Immediate impact: Your work directly supports essential medicines and allergenic therapies used worldwide.


• Benefits start on day one: Medical, Dental, Vision, FSA/HSA, Life, AD&D, and Disability benefits begin immediately because your well‑being shouldn’t have a waiting period.


• A career you can grow: We provide opportunities for growth, promotion, and annual raises, with midpoint compensation reserved for high performance and longevity.


• A culture of improvement: We value people who thrive on continuous improvement, innovation, and hands‑on contribution.


• A stable industry leader: Backed by Jubilant Pharma, we pair long‑term stability with forward‑looking innovation.

Job Description

The Scientific Support Specialist works in the Medical Affairs department within HollisterStier Allergy. The role requires regular interaction with external customers (healthcare providers and staff), as well as with internal employees primarily in Customer Service, Sales, and Marketing. Additional support is offered as needed to other departments including Regulatory Affairs, Manufacturing, Quality Control, and Human Resources. The position will be a highly visible support role and must drive efforts to promote HollisterStier’s products and elevate the company’s scientific message and services. The Scientific Support Specialist will also have opportunities to take on additional leadership assignments and grow into an industry-level expert.

Responsibilities

Technical Customer Support/Communication – 70%

• Become a subject‑matter expert in allergenic extract manufacturing and allergy immunotherapy.


• Stay current with scientific information from leading journals, organizations, and affiliated websites.


• Respond to customer technical inquiries.


• Respond to product complaints, adverse event reports and requests for off‑label information and delegate to appropriate team in Customer Service/Regulatory Affairs.


• Develop and maintain a database of all medical affairs interactions.


• Provide direct allergy practice assessments; allergy skin testing and immunotherapy protocol consultation, skin‑test panel reviews, and product conversion guidance.

Technical Sales & Marketing Support – 30%

• Collaborate with Marketing to create and/or review scientific information for both printed and online dissemination (website, social media, sales collateral, technical memos, etc).


• Cultivate business relationships by conducting meetings with key accounts/target conversion accounts to present Scientific Advantages of HollisterStier (travel as necessary).


• Assist Medical Affairs, Scientific Affairs, and Regulatory Affairs with educational activities and scientific presentations.


• Sales Consultant training (on‑boarding, journal club).


• Fellowship/Residency education for allergists‑in‑training.


• Attend regional and national meetings/conferences/symposia.

Qualifications

• Bachelor of Science; preferably in biology, biochemistry, immunology or similar area required.


• Preferred: Master’s degree or higher with 2+ years lab experience.


• 2+ years in pharmaceutical, biotechnology or environmental science field working in a laboratory or customer‑facing role required.


• Microsoft Office.


• A unique blend of both scientific and business acumen.


• Strong scientific background with laboratory experience (preferably biochemistry, microbiology, or immunology).


• Self‑starter with the ability to take on new projects and develop new approaches to old problems.


• Dynamic and collaborative presentation style; comfortable delivering technical information to a broad range of audiences.


• Works cross‑functionally and seeks opportunities for self‑guided development.


• Hands‑on experience with immunoassays like ELISA and Western Blot, or with protein biochemistry methods like SDS‑PAGE, Mass Spectrometry, HPLC, etc.; experience with direct customer interactions either answering technical questions or medical/clinical inquiries is highly desirable.

Physical Requirements

• Preferred location for this role is Spokane, WA; remote (US‑based) work location allowed for the right candidate.


• Role requires travel up to 10%.


• Handling of allergenic extracts during training or demonstrations (following appropriate PPE recommendations).


• Exposure to medical office environment.


• Limited exposure to manufacturing or research areas where allergens are stored or handled.


• Location: Spokane, WA — On Site, Full‑Time.

Shift

Monday‑Friday | 8:00AM‑5:00PM

Compensation & Benefits

Hiring Wage: $80,169.00 – $107,600.00, with opportunities for growth, promotion, and annual raises.

• Medical, Dental & Vision coverage.


• Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA).


• Life & AD&D Insurance.


• Short‑Term & Long‑Term Disability Insurance.


• Employee Assistance Program.

EEO Statement

Jubilant HollisterStier is an EEO/AA Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Contact for Assistance

JHS‑[e-mail]