Mgr, Scientific Info, Med Aff

Jubilant Pharma, LLC; Spokane (WA); On-site; USD 100,875 - 161,400; Full time

Benefits offered by this job

Flexible Spending Accounts (FSA)

Health Savings Accounts (HSA)

Life & AD&D Insurance

Disability Insurance

Employee Assistance Program

Job summary

Jubilant Pharma, LLC in Spokane is looking for a Manager Scientific Information for the Medical Affairs team. This role involves leading customer engagement and supporting various departments such as Customer Service and Sales.

The ideal candidate will hold a Masters degree or higher and have at least 5 years of experience in pharmaceutical or healthcare sectors. A strong background in laboratory techniques like immunoassays is essential.

Qualifications

• 5+ years in pharmaceutical or healthcare with knowledge of allergy diagnosis.
• Dynamic presenter with strong lab experience in biochemistry or immunology.
• Self-starter who develops new approaches to problems.

Responsibilities

• Act as a subject matter expert in allergenic extract manufacturing.
• Collaborate with marketing to develop scientific information.
• Attend national conferences to represent the company.

Skills

Scientific and business acumen

Presentation skills

Hands-on experience with immunoassays

Customer interaction

Microsoft Office proficiency

Education

Masters degree or higher in biology, biochemistry, immunology

Tools

ELISA

Western Blot

Mass Spectrometry

HPLC

Job description

JOB DESCRIPTION

Manager Scientific Information – Medical Affairs – HollisterStier Allergy department. This role requires regular interaction with external customers (healthcare providers and staff) and internal employees in Customer Service, Sales, and Marketing. Additional support is offered to Regulatory Affairs, Manufacturing, Quality Control, and Human Resources. The Manager must drive efforts to promote HollisterStier’s products and elevate the company’s scientific message.

Technical Customer Support/Communication – 70%

• Become a subject matter expert in allergenic extract manufacturing and allergy immunotherapy
• Stay current with scientific information from leading journals, organizations, and affiliated websites
• Respond to customer technical inquiries
• Respond to product complaints, adverse event reports and requests for off‑label information and delegate to appropriate team in Customer Service/Regulatory Affairs
• Develop and maintain database of all medical affairs interactions
• Provide direct allergy practice assessments; allergy skin testing and immunotherapy protocol consultation, skin test panel reviews, and product conversion guidance

Technical Sales & Marketing Support – 30%

• Collaborate with Marketing to create and/or review scientific information for both printed and online dissemination (website, social media, sales collateral, technical memos, etc)
• Cultivate business relationships by conducting meetings with key accounts/target conversion accounts to present Scientific Advantages of HollisterStier (travel as necessary)
• Leadership role in collaborating with Scientific Affairs and Regulatory Affairs to develop educational activities and scientific presentations
• Sales Consultant training (on‑boarding, journal club) – develop curriculum and manage internal training materials for Medical Affairs
• Fellowship/Residency education for allergists‑in‑training – develop education materials and deliver scientific lectures
• Attend regional and national meetings/conferences/symposia

Qualifications

• Masters degree or higher (e.g., PhD, PharmD, NP, PA, MD) – preferably in biology, biochemistry, immunology, or similar scientific or clinical area required
• 5+ years in pharmaceutical, biotechnology or environmental science field working in a laboratory or customer‑facing role, OR 3+ years working in healthcare role with deep knowledge of allergy diagnosis and/or allergy immunotherapy required
• Hands‑on experience with immunoassays like ELISA and Western Blot, or with protein biochemistry methods like SDS‑PAGE, Mass Spectrometry, HPLC, etc; experience with direct customer interactions either answering technical questions or medical/clinical inquiries is highly desirable
• Microsoft Office required
• A unique blend of both scientific and business acumen required
• Strong scientific background with laboratory experience (preferably biochemistry, microbiology, or immunology) required
• Self‑starter with ability to take on new projects and develop new approaches to old problems required
• Dynamic and collaborative presentation style; comfortable delivering technical information to a broad range of audiences required
• Works cross‑functionally and seeks opportunities for self‑guided development required

Other Physical Requirements

• Preferred location for this role is Spokane, WA; remote (US‑based) work location allowed for right candidate
• Role requires travel up to 10%

Location: Spokane, WA — On Site, Full‑Time

Shift: Monday‑Friday | 8:00AM‑5:00PM

Compensation & Benefits That Start on Day One — Because Your Well Being Matters

Hiring Wage: $100,875.00 – $161,400.00, with opportunities for growth, promotion, and annual raises.

Starting on your first day, you receive:

• Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)
• Life & AD&D Insurance
• Short‑Term & Long‑Term Disability Insurance
• Employee Assistance Program

Jubilant HollisterStier is an EEO/AA Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.