Metro Maryland Area Administrator Baltimore, MD

Yfcnin; Baltimore (MD); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading nonprofit organization is seeking an Administrative Support professional to manage day-to-day operations, including donor communications and event support. The ideal candidate will have strong organizational skills, attention to detail, and a commitment to fostering a welcoming office environment. This role offers the opportunity to contribute to a mission-driven organization focused on community outreach and support.

Qualifications

• Experience in managing confidential information professionally.
• Strong relational skills to maintain relationships with donors.
• Ability to prioritize and manage multiple tasks efficiently.

Responsibilities

• Manage donor communications and document management.
• Coordinate calendar events and assist with office upkeep.
• Support onboarding processes and annual event preparations.

Skills

Attention to detail

Problem-solving

Communication

Education

Minimum 1 year of experience working in an office environment

Tools

Outlook

Excel

Word

PowerPoint

Job description

This role supports the day-to-day administrative operations of the organization, including onboarding, document management, calendar coordination, donor communication, and event support. The position helps ensure smooth internal processes and a well-organized, welcoming office environment.

Essential Job Functions:

• Ministry Partner Deposits - Deposit checks and manage data entry and filing for such gifts, on a weekly basis
• Donor Communications – Mail donation receipts, send memorial acknowledgements, and serve as a point of contact for donors experiencing billing interruptions, on a weekly basis.
• Update Google Calendar - Help maintain the organization’s Google Calendar by entering key event dates, staff vacations, and birthdays, on a weekly basis.
• Annual Reporting - Oversee annual YFC USA charter submission and maintain accurate records of staff offer letters on a yearly basis.
• Onboarding Support - Oversee the employee onboarding process, ensuring all required documentation is accurately completed and properly filed, on an as needed basis.
• Event Support - Provide support for annual events as needed, including preparation, execution, and follow-up tasks, on an as needed basis.
• Office upkeep - Assist in maintaining a clean and organized office environment and maintain supplies on an as needed basis.

Because the overriding religious purpose and mission of Youth for Christ USA is to communicate and introduce the Gospel of Jesus Christ to young people and their families, and in that regard to make, educate and encourage life-long disciples of the Lord Jesus Christ, it is very important that you as an employee in the movement of Youth for Christ be recognized as an associate minister of the Gospel.

As an employee of Youth for Christ and an associate minister of the Gospel, YFC expects all employees to:

• Seek God’s guidance and wisdom, through prayer and meditation, for the organization as a whole as well as for specific ministry initiatives.
• Participate and lead regular times of prayer, devotion and worship as a regular aspect of your role within YFC.
• Teach and preach from the Holy Bible at YFC staff meetings, conferences, camps and events.
• Model empathy, humility and care for all people. This includes promoting equity and inclusion in word and in the practice of faith expression.

YFC employees will have an opportunity to be commissioned or licensed as a minister of the Gospel through the established Youth for Christ process, and/or ordained by an outside body recognized by Youth for Christ USA.

All YFC employees are expected to regularly and actively participate in faithful activities that advance the stewardship functions of YFC/USA. These activities will include—but are not limited to— extending invitations to fund raising events, recruiting personal circle of influence/YFC donor contacts, sending letters, handwritten notes, personal calls, and personally ministering to donor contacts.

Position Requirements

Knowledge & Skills

• Work with confidential and sensitive information in a professional manner.
• Must keep detailed records at all times and develop a highly efficient electronic and paper filing system.
• Must be comfortable learning and utilizing MMYFC's donor management system on a daily basis.
• Work on any special projects as requested with the ability to prioritize and reprioritize.
• Relationally driven with natural ability to grow and maintain relationships with significant and influential individuals both internally and externally.
• Strong attention to detail, ability to problem solve, focus and analyze situations and data in the face of conflicting priorities and multiple demands while meeting deadlines and maintaining accuracy.
• Ability to listen well, follow directions and work collaboratively with colleagues across many departments and ministries.
• Self-initiated ability to analyze and improve on operations.
• Must be comfortable with a high frequency of electronic communication.
• Must have intermediate/advanced typing and computer skills including: Outlook, Excel, Word, PowerPoint, and general internet knowledge.

Willing to demonstrate and/or possesses the following:

• Ability to humbly serve and honor others even in difficult situations with prayer, consistency, transparency, and resilience. (Enduring Humility)
• Demonstrates proper reliance on God, others, and self through generous giving of time and skills, by collaboratively incorporating others’ ideas, welcoming candid input, recognizing others’ need for grace and extending forgiveness and empathy. (Relentless Trust)
• Prioritizes others’ needs for a missional outcome, characterized by joy, with active listening and problem-solving skills, while encouraging and empowering fellow believers. (Joyful Camaraderie)
• Trusts God with new approaches and changes, and communicates needs and limits with emotional intelligence*, while seeking confidence and wisdom in Christ. (Courageous Faithfulness)
• Seeks and fosters authentic Christ-Centered relationships with people of various backgrounds and an inviting environment and empowers historically marginalized groups and indigenous populations (within the local context), through active listening, inclusion, advocacy of those who are vulnerable and respect of others’ experiences. (Kingdom Inspired Diversity)

Credentials Required & Preferred Education

• Minimum 1 year of experience working in an office environment.

EEO Statement

Youth For Christ (YFC) provides equal employment opportunities (EEO) employees and applicants for employment without regard to race, color, sex, national origin, age, handicap, marital status, or other unlawful discriminatory characteristics in accordance with applicable federal, state and local laws.

YFC is classified as an Association of Churches and as such our hiring practices reflect that designation. As a religious nonprofit organization, YFC incorporates within each leader role, the requirement to model, teach, share and live the faith. The relationship between YFC’s mission and each of its leaders is its lifeblood and as such does at all times and in all instances reserve the right to make employment decisions based upon a person’s religious beliefs, personal character and lifestyle consistent with our understanding of the Bible or with our overall goals and requirements for Christian ministry.

We seek to create a workplace that is intentional about Kingdom Inspired Diversity. Our commitment to our employees extends to their opportunities for growth, development, promotion, training and compensation.

We will make reasonable accommodation for qualified individuals with known disabilities, unless doing so would result in an undue hardship to the organization.