ADMINISTRATIVE OFFICER II Sales Support Coordinator

State of Maryland; Maryland; On-site; USD 40,000 - 55,000; Full time

Job summary

Join the Maryland Lottery and Gaming Control Agency as a Sales Support Coordinator. This role involves supporting sales operations, focusing on the Lottery Self-Service program, and enhancing retail placement through analysis and vendor interaction. Ideal candidates will have experience in consumer products or sales, strong communication skills, and proficiency in relevant software.

Qualifications

• 2-5 years in consumer products or sales preferred.
• Experience in the lottery industry is a plus.

Responsibilities

• Support Sales Operations as a coordinator focusing on the Lottery Self-Service program.
• Responsibilities include vendor interaction, terminal distribution, and sales analysis.

Skills

Communication

Multitasking

Education

High school diploma or equivalent

Tools

Google Workspace

Microsoft Office

Job description

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Introduction

The Maryland Lottery and Gaming Control Agency (MLGCA) serves as one of the largest revenue sources for the State of Maryland, supporting important state programs and services including education, public health and safety, human resources, and the environment. In addition to generating revenue from the sale of lottery products, the MLGCA is responsible for overseeing the state’s casino gaming program, providing guidance to casino partners on financial, security, regulatory, and licensing procedures. The Agency also regulates Sports Wagering, Daily Fantasy Sports, Electronic Bingo, and Instant Ticket Lottery Machines at nearly 90 Veteran’s posts. Gaming in Maryland is a dynamic, 24/7 business.

Position Details

GRADE: 14

LOCATION: Maryland Lottery and Gaming Control Agency, 1800 Washington Boulevard, Baltimore, MD 21230

Main Purpose of Job

Support Sales Operations as a coordinator, focusing on the Lottery Self-Service program in retail locations. Responsibilities include vendor interaction, terminal distribution and planning, sales analysis, reporting, and recommending improvements or promotions to enhance sales and retail placement.

Minimum Qualifications

• High school diploma or equivalent
• Two years of administrative or professional experience

Substitutions allowed: college credits, degree, or military service experience.

Preferred Qualifications

• 2-5 years in consumer products or sales
• Experience in the lottery industry
• Strong communication skills
• Proficiency in PC software such as Google Workspace and Microsoft Office
• Ability to multitask in a fast-paced environment

Licenses and Certifications

Must possess a valid motor vehicle operator’s license in Maryland if required for duties.

Selection and Examination Process

Applicants must provide complete information to demonstrate qualifications. The process includes rating based on education, training, and experience.

Benefits and Additional Instructions

Complete the application thoroughly; resumes are not accepted in lieu of application. For questions or paper applications, contact Maryland Lottery and Gaming Control Agency at 1800 Washington Blvd., Ste. 330, Baltimore, MD 21230, or via email at [e-mail]. Maryland is an Equal Opportunity Employer, encouraging veterans, people with disabilities, and bilingual candidates to apply.