ADMINISTRATIVE OFFICER II Sales Support Coordinator

State of Maryland; Maryland; On-site; USD 45,000 - 60,000; Full time

Job summary

The Maryland Lottery and Gaming Control Agency is seeking a dedicated individual to support Sales Operations, focusing on the Lottery Self-Service program. The role involves managing vendor relationships, analyzing sales data, and optimizing retail placements to enhance sales. Candidates should possess strong communication skills and experience in consumer products or sales. Join a dynamic team committed to maximizing the efficiency of self-service terminals and improving the overall retailer network.

Benefits

State of Maryland benefits

Qualifications

• 2-5 years in consumer products or sales.
• Experience in the lottery industry.

Responsibilities

• Support Sales Operations focusing on Lottery Self-Service program.
• Manage vendor interactions and analyze sales data.

Skills

Communication

Multitasking

Education

High school diploma or equivalent

Bachelor's degree

Tools

Google Workspace

Microsoft Office

Job description

Introduction

The Maryland Lottery and Gaming Control Agency (MLGCA) is a major revenue source for the State of Maryland, supporting programs in education, public health, safety, human resources, and the environment. The agency oversees the state's casino gaming program, providing guidance on financial, security, regulatory, and licensing procedures. It also regulates Sports Wagering, Daily Fantasy Sports, Electronic Bingo, and Instant Ticket Lottery Machines, which are located at nearly 90 Veteran’s posts. Maryland's gaming industry is dynamic, operating 24/7 throughout the year.

GRADE

14

Location of Position

Maryland Lottery and Gaming Control Agency
1800 Washington Boulevard
Baltimore, MD 21230

Main Purpose of Job

This role supports Sales Operations, focusing on the Lottery Self-Service program in retail locations. Responsibilities include vendor interactions, managing PlayCentral terminals, analyzing sales data, recommending relocations, suggesting promotions, and consulting on retail placement. The goal is to maintain an optimal retailer network, uphold integrity, and maximize sales through self-service terminals and data analysis.

Minimum Qualifications

High school diploma or equivalent. Two years of administrative or professional experience. Substitutions include 30 credit hours for one year of experience, a Bachelor's degree, or military service involving staff work with independent judgment.

Desired or Preferred Qualifications

• 2-5 years in consumer products or sales
• Experience in the lottery industry
• Strong communication skills
• Proficiency in PC software like Google Workspace and Microsoft Office
• Ability to multitask in a fast-paced environment

Licenses, Registrations, and Certifications

Must possess a valid Maryland motor vehicle operator’s license if duties include vehicle operation.

Selection Process

Applicants must provide complete information demonstrating their qualifications. Candidates will be ranked as Best Qualified, Better Qualified, or Qualified, and remain on the list for at least one year.

Examination Process

Evaluation based on education, training, and experience. Complete and accurate application details are essential.

Benefits

State of Maryland benefits.

Further Instructions

Ensure your application thoroughly details your qualifications. Resumes alone are not accepted. The online application is preferred. For questions, contact Maryland Lottery and Gaming Control Agency, 1800 Washington Blvd., Ste. 330, Baltimore, MD 21230, or email [e-mail]. Maryland is an equal opportunity employer, encouraging applications from people with disabilities, bilingual candidates, and veterans.