Metro Fire Systems GM — Growth, Strategy & Operations

Johnson Controls; Tempe (AZ); On-site; USD 180,000 - 225,000; Full time

Job summary

Johnson Controls is seeking a dynamic Metro General Manager to lead a large-scale Fire systems, service, sales business in a metropolitan market. You will translate enterprise strategy into local execution, owning growth, profitability, and customer satisfaction across sales, operations, service, and project delivery.

This role demands an executive leader who builds a culture of safety, quality, and accountability while developing future leaders and strengthening strategic customer relationships

Qualifications

• Bachelor’s degree in Business, Engineering, Operations Management, or related field.
• 10+ years of progressive leadership experience in FIRE systems and services, building automation, controls, mechanical services, construction services, industrial services, or related technical industry.
• Significant experience leading geographically dispersed teams and large operational organizations.
• Proven success managing a substantial P&L and delivering sustainable business growth.
• Demonstrated strength in strategic planning, operational leadership, and financial management.
• Experience leading sales, operations, service, and project execution functions.
• Strong executive presence with ability to influence customers, employees, and senior leadership.
• Excellent communication, coaching, and relationship-building skills.

Responsibilities

• Own outcomes with accountability by setting clear priorities, tracking performance against plan, and acting quickly to address risks in safety, service, quality, and financial results.
• Stay close to the work by understanding customer expectations, field execution realities, and the operational barriers that can slow delivery or impact experience.
• Improve every day through candid business reviews, root-cause problem solving, and continuous improvement actions that strengthen productivity, margins, and consistency.
• Win as one team by aligning sales, operations, service, and project delivery around shared goals and by creating trust across functions and levels of the organization.
• Use data, market insight, and forecast discipline to make decisions that balance near-term performance with long-term market growth.
• Lead with transparency and coaching so managers and frontline leaders have the clarity and support they need to perform at a high level.
• Maintain a strong safety mindset and operational rigor in every customer interaction, project milestone, and service commitment.

Skills

Leadership

P&L management

Strategic planning

Financial management

Executive presence

Communication

Coaching

Relationship-building

Education

Bachelor's degree in Business, Engineering, Operations Management, or related field

MBA or advanced degree

Tools

ERP systems

Forecasting tools

Job description

Johnson Controls is seeking a dynamic Metro General Manager to lead a large-scale Fire systems, service, sales business in a metropolitan market. You will translate enterprise strategy into local execution, owning growth, profitability, and customer satisfaction across sales, operations, service, and project delivery.

This role demands an executive leader who builds a culture of safety, quality, and accountability while developing future leaders and strengthening strategic customer relationships