Metering Systems Field Engineer & Technical Trainer

NextGenEnergyJobs; New York, Northern (NY, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Metergy is seeking a technically skilled engineer to support field service, project management, and customer operations in metering systems and related technologies. You will investigate complex issues, perform root-cause analysis, train teams, and create detailed documentation for operations.

You will review drawings, analyze data, and advise on sub-metering design across residential, commercial, and mixed-use properties. Occasional travel is required to NYC and Philadelphia.

Qualifications

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or related field.
• Strong troubleshooting and analytical problem-solving skills.
• Excellent written and verbal communication; ability to document complex concepts clearly.
• Experience reviewing and creating technical drawings and documentation.
• Proficient in AutoCAD and Microsoft Office tools.

Responsibilities

• Serve as a technical resource for Field Service, Project Management, Customer Support, and other internal teams on metering systems, communications, and field operations.
• Investigate complex technical issues, perform root cause analysis, and implement corrective actions.
• Provide technical training for field technicians and internal stakeholders on new products and processes.
• Develop and maintain technical documentation, including SOPs, work instructions, troubleshooting guides, and training materials.
• Manage and prioritize technical support requests via ticketing system with timely communication.
• Evaluate new products and third-party solutions to support continuous improvement.
• Analyze electrical and mechanical drawings to advise on sub-metering system design for utilities in property types.
• Develop and maintain technical drawings and installation documentation using AutoCAD for projects.
• Analyze metering data to identify trends and support troubleshooting and decision-making.
• Provide expertise on AMR equipment to improve operations and procedures.
• Identify and deliver continuous improvement opportunities.

Skills

Troubleshooting

Analytical thinking

Communication skills

AutoCAD

Technical documentation

Education

Bachelor's degree in Electrical or Mechanical Engineering

Tools

AutoCAD

Microsoft Office

Job description

Metergy is seeking a technically skilled engineer to support field service, project management, and customer operations in metering systems and related technologies. You will investigate complex issues, perform root-cause analysis, train teams, and create detailed documentation for operations.

You will review drawings, analyze data, and advise on sub-metering design across residential, commercial, and mixed-use properties. Occasional travel is required to NYC and Philadelphia.