Field Service Engineer – Submetering & Tech Ops

Metergy Solutions; New York (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health coverage

Life insurance

Long-Term Disability

401K match

FSA options

Paid Time Off

Summer hours

Social events

Job summary

Metergy Solutions is seeking a Field Service Engineering Specialist to join its Field Services Engineering team in New York. You will investigate complex technical issues, perform root cause analysis, and develop field procedures and training materials to support customers and internal teams.

You will collaborate across Field Service, Project Management, Customer Support, Product Development and Operations to improve products, processes and the customer experience, while contributing to

Responsibilities

• Investigate complex technical issues
• Perform root cause analysis
• Develop field procedures and technical documentation
• Deliver technical training to customers and internal teams
• Support Field Service, Project Management, Customer Support, Product Development and Operations

Job description

Metergy Solutions is seeking a Field Service Engineering Specialist to join its Field Services Engineering team in New York. You will investigate complex technical issues, perform root cause analysis, and develop field procedures and training materials to support customers and internal teams.

You will collaborate across Field Service, Project Management, Customer Support, Product Development and Operations to improve products, processes and the customer experience, while contributing to