Metering Field Technician – Troubleshooting & Service

Madison Gas and Electric; Madison (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

Madison Gas and Electric is seeking a Field Service Representative to assist with the operation and troubleshooting of the Automated Meter Reading System and perform manual meter reads.

The role involves driving daily mobile routes, inspecting installations, and communicating with customers to verify billing accuracy and support investigations. A valid Wisconsin driver's license and ability to work across multiple systems are required.

Qualifications

• High school diploma or equivalent required.
• Previous experience in a technical or field service role preferred.

Responsibilities

• Inspection and reporting of meter installations to ensure accurate billing.
• Operate company vehicles on daily mobile routes and conduct investigations.
• Interact with customers to discuss usage trends and assist field staff.

Skills

Attention to detail

Time management

Independent work

Customer relations

Multi-system proficiency

Communication skills

Route planning

Driver's license

Education

High school diploma or equivalent

Job description

Madison Gas and Electric is seeking a Field Service Representative to assist with the operation and troubleshooting of the Automated Meter Reading System and perform manual meter reads.

The role involves driving daily mobile routes, inspecting installations, and communicating with customers to verify billing accuracy and support investigations. A valid Wisconsin driver's license and ability to work across multiple systems are required.