Meta Platform Admin & Governance Specialist

Cognizant; Denver (CO); On-site; USD 84,000 - 96,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

401(k) plan

Parental leave

Employee stock purchase plan

Job summary

Cognizant is seeking a Social Media Platform Administrator to manage Meta Business Manager environments and support enterprise social media operations. You will administer accounts, manage access, and ensure governance, security, and best practices across platforms.

The role emphasizes collaboration with marketing and communications, with a focus on onboarding, troubleshooting, and tool administration in a fast-paced corporate setting.

Qualifications

• Hands-on experience with Meta Business Manager including account management and permissions.
• Experience supporting social media operations and managing profiles and organic content.
• Knowledge of Meta platform administration, asset management, and access controls.
• Experience handling access requests, onboarding/offboarding, and security best practices.
• Familiarity with governance, password management, and access control processes.
• Experience troubleshooting social platform issues and supporting stakeholders.
• Know-how of social media management tools such as Khoros, Hootsuite, Sprinklr.

Responsibilities

• Manage and administer Meta Business Manager accounts, assets, users, roles, and permissions.
• Support business teams with account setup, access requests, user onboarding, and troubleshooting.
• Maintain and govern Facebook, Instagram, and other social media assets within Meta Business Manager.
• Monitor and manage user access controls, security settings, and permission structures across social media platforms.
• Ensure adherence to social media governance policies, security standards, and account management best practices.
• Support organic social media operations, profile management, and platform administration activities.
• Coordinate with marketing, communications, and business stakeholders to support social media initiatives.
• Investigate and resolve platform access, authentication, and account-related issues.
• Maintain documentation related to social media account structures, permissions, and operational procedures.
• Assist with implementation and administration of social media management tools such as Khoros, Hootsuite, or similar platforms.
• Support continuous improvement of social media operations, governance processes, and platform administration practices.
• Provide guidance and training to stakeholders regarding social media account management and platform best practices.

Skills

Meta Business Manager

Social media operations

Access management

Account governance

Security best practices

Stakeholder support

Platform administration

Troubleshooting

Cross-functional collaboration

Tools

Khoros

Hootsuite

Sprinklr

Job description

Cognizant is seeking a Social Media Platform Administrator to manage Meta Business Manager environments and support enterprise social media operations. You will administer accounts, manage access, and ensure governance, security, and best practices across platforms.

The role emphasizes collaboration with marketing and communications, with a focus on onboarding, troubleshooting, and tool administration in a fast-paced corporate setting.