Meta Platform Admin & Access Governance

Cognizant; Columbia (SC); On-site; USD 84,000 - 96,000; Full time

Benefits offered by this job

Insurance

Paid holidays

401(k) plan

Disability

Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Social Media Platform Administrator to manage Meta Business Manager environments and support enterprise social media operations. You will administer accounts, manage access and permissions, and ensure governance and security best practices.

The role requires hands-on account management, stakeholder support and familiarity with tools like Khoros, Hootsuite, or Sprinklr in a corporate setting.

Qualifications

• Hands-on experience with Meta Business Manager including asset and user management.
• Experience supporting social media operations and profiles in a corporate setting.
• Strong understanding of platform administration, asset management, and access controls.
• Experience handling account access requests, onboarding/offboarding and security.
• Familiarity with governance, password management and access-control processes.
• Able to troubleshoot platform issues and support stakeholders; strong documentation.

Responsibilities

• Manage Meta Business Manager accounts, assets, users, roles and permissions.
• Assist business teams with account setup, access requests, onboarding and troubleshooting.
• Maintain and govern Facebook, Instagram and other assets within Meta Business Manager.
• Monitor user access controls, security settings and permission structures.
• Ensure adherence to governance policies and security standards.
• Support organic social media operations and platform administration activities.
• Coordinate with marketing and stakeholders to support social media initiatives.
• Investigate and resolve access, authentication and account issues.
• Maintain documentation on account structures, permissions and procedures.
• Assist with social media tools like Khoros, Hootsuite or similar platforms.
• Support continuous improvement of operations, governance processes and practices.
• Provide guidance and training on social media account management.

Skills

Meta Business Manager expertise

Account access management

Security best practices

Stakeholder collaboration

Documentation and training

Tools

Khoros

Hootsuite

Sprinklr

Job description

Cognizant is seeking a Social Media Platform Administrator to manage Meta Business Manager environments and support enterprise social media operations. You will administer accounts, manage access and permissions, and ensure governance and security best practices.

The role requires hands-on account management, stakeholder support and familiarity with tools like Khoros, Hootsuite, or Sprinklr in a corporate setting.