MES Support Engineer

JCW Group; United States; On-site; USD 80,000 - 100,000; Full time

Job summary

JCW Group is seeking an on-site engineer in Northeast Kansas to support the rollout of a new MES platform. This 12-month contract role requires full-time on-site work five days a week, at a regulated manufacturing site within a global rollout program.

You will build, deploy and support MES applications, serving as the local liaison to the global technical team while collaborating with operations and quality teams to prototype and release changes in a regulated environment.

Qualifications

• IT or technical support experience with solid understanding of OT, IT, infrastructure, software, data and cloud.
• Customer-first mindset and ability to learn fast.
• Full-time presence on site, Monday to Friday.

Responsibilities

• Build, deploy and support MES applications and integrations, including day-to-day platform support (development, security and operations).
• Be the local point of contact between the site and the global technical team.
• Work with operations and quality teams to prototype, test and release changes in a regulated environment.

Skills

IT/Tech support

OT/IT infrastructure

Cloud & data

Tools

SAP integrations

AVEVA PI

Databricks

Job description

12-month contract | Extension and contract-to-hire highly likely | Start: January 2027 | On site: 5 days a week

We’re hiring an on-site engineer to support the rollout of a new MES platform at a regulated manufacturing site in Northeast Kansas. This is a hands-on role at the center of a global program, with real ownership of how the platform runs locally.

What you’ll do:

• Build, deploy and support new MES applications and integrations, including day-to-day platform support (development, security and operations)
• Be the local point of contact between the site and the global technical team
• Work with operations and quality teams to prototype, test and release changes in a regulated environment

What we’re looking for:

• IT or technical support experience, with a solid understanding of OT, IT, infrastructure, software, data and cloud
• A customer-first mindset and the ability to learn fast
• Full-time presence on site, Monday to Friday

Nice to have:

• Experience in a regulated manufacturing environment (pharma ideal)
• Exposure to MES platforms (Tulip, PAS-X, Syncade or similar)
• Integration experience with SAP, AVEVA PI or Databricks
• Not the right fit for: ERP functional consultants, service-desk-only roles, or senior strategy and leadership profiles