MES Support Engineer

JCW Group; Maine; On-site; USD 70,000 - 90,000; Full time

Job summary

JCW Group is seeking an on-site engineer to support a new MES platform at its Central Maine site from day one. On-site, full-time, you’ll help shape how the platform is built, run and improved on the plant floor.

You will deploy and support MES applications and integrations, act as the liaison between the site and the global technical team, and collaborate with operations and quality to prototype, test and release changes in a regulated manufacturing environment.

Qualifications

• IT or technical support experience with OT/IT infrastructure.
• Customer-first mindset and ability to learn quickly.
• Full-time presence on site, Monday to Friday.

Responsibilities

• Build, deploy and support MES applications and integrations on day one.
• Serve as the local point of contact between the site and the global technical team.
• Work with operations and quality to prototype, test and release changes in a regulated environment.

Skills

IT support

OT/IT infrastructure

Customer-first mindset

Fast learner

Tools

SAP

AVEVA PI

Databricks

Tulip

PAS-X

Syncade

Job description

12-month contract | Extension and contract-to-hire highly likely | Start: January 2027 | On site: 5 days a week

A global manufacturer is introducing a new MES platform at its Central Maine site and needs an on-site engineer to support it from day one. You’ll help shape how the platform is built, run and improved on the plant floor.

What you’ll do:

• Build, deploy and support new MES applications and integrations, including day-to-day platform support (development, security and operations)
• Be the local point of contact between the site and the global technical team
• Work with operations and quality teams to prototype, test and release changes in a regulated environment

What we’re looking for:

• IT or technical support experience, with a solid understanding of OT, IT, infrastructure, software, data and cloud
• A customer-first mindset and the ability to learn fast
• Full-time presence on site, Monday to Friday

Nice to have:

• Experience in a regulated manufacturing environment (pharma ideal)
• Exposure to MES platforms (Tulip, PAS-X, Syncade or similar)
• Integration experience with SAP, AVEVA PI or Databricks
• Not the right fit for: ERP functional consultants, service-desk-only roles, or senior strategy and leadership profiles