MES Support Engineer

JCW Group; Iowa; On-site; USD 60,000 - 90,000; Full time

Job summary

JCW Group in North Central Iowa is hiring for a 12-month on-site MES specialist to build, deploy and support the new MES platform at the plant, with a start in January 2027. This role requires full-time on-site work five days a week.

You will serve as the voice of the site to the global technical team, collaborating with operations and quality to prototype, test and release changes in a regulated manufacturing environment.

Qualifications

• IT or technical support experience with OT/IT and cloud knowledge.
• Customer-first mindset and the ability to learn fast.
• Full-time presence on site, Monday to Friday.

Responsibilities

• Build, deploy and support MES applications and integrations on the plant floor.
• Be the local liaison between the site and the global technical team.
• Collaborate with operations to prototype, test and release changes in a regulated environment.

Skills

IT support

OT/IT knowledge

Cloud & data

Customer focus

On-site presence

Job description

12-month contract | Extension and contract-to-hire highly likely | Start: January 2027 | On site: 5 days a week

A global manufacturer is bringing a new MES platform to its North Central Iowa plant, and this is the on-site role that makes it work. You'll build, support and improve the platform on the plant floor, and be the voice of the site to the global technical team.

What you'll do:

• Build, deploy and support new MES applications and integrations, including day-to-day platform support (development, security and operations)
• Be the local point of contact between the site and the global technical team
• Work with operations and quality teams to prototype, test and release changes in a regulated environment

What we're looking for:

• IT or technical support experience, with a solid understanding of OT, IT, infrastructure, software, data and cloud
• A customer-first mindset and the ability to learn fast
• Full-time presence on site, Monday to Friday

Nice to have:

• Experience in a regulated manufacturing environment (pharma ideal)
• Exposure to MES platforms (Tulip, PAS-X, Syncade or similar)
• Integration experience with SAP, AVEVA PI or Databricks
• Not the right fit for: ERP functional consultants, service-desk-only roles, or senior strategy and leadership profiles