MES Software Intern: Hands-On Factory Floor Impact

Harbinger Motors Inc.; Garden Grove (CA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Relocation stipend

Job summary

Harbinger Motors Inc. in Garden Grove, CA, invites an ambitious Software Engineering student to join the MES team as an intern.

The role focuses on rollout and upgrades of the Manufacturing Execution System (MES) and on-site support for operators and supervisors. You will help document issues, troubleshoot MES and factory hardware, and collaborate with process engineers, QA, and IT staff to implement configurations.

Qualifications

• Enrolled in Bachelor’s degree program or greater in Industrial Engineering, Manufacturing Engineering, Computer Science/Software Engineering, and/or Data Science / MIS
• Work authorized in the United States OR ability to obtain J-1/F-1 visa
• IT Fundamentals: Basic knowledge of Windows 10/11 troubleshooting, PC hardware, and standard office applications.
• Problem-Solving: Strong analytical skills with the ability to prioritize multiple urgent requests in a fast-paced, high-traffic manufacturing environment.
• Communication: Excellent verbal and written communication skills to effectively translate technical issues between production staff and senior engineering teams.
• Availability: Must be able to work the standard first shift, with occasional flexibility for early morning start times or crossover meetings.
• Preferred Qualifications (Nice to Have): Previous exposure to a manufacturing or plant floor environment; Basic understanding of manufacturing processes and how MES applications connect with factory equipment; Familiarity with basic networking concepts (IP addresses, switches, and routers).

Responsibilities

• Frontline MES Support: Act as the primary onsite point of contact for machine operators, supervisors, and production staff experiencing issues with the MES or traceability systems.
• Hardware & Device Deployment/Troubleshooting: Troubleshoot, repair, and deploy factory floor hardware, including barcode scanners, label printers, thin clients, tablets, and operator workstations.
• Cross-Functional Collaboration: Work directly with process engineers, QA, and senior IT staff to investigate recurring system issues and test new MES configurations on the floor.
• Ticket Management: Create, triage, and resolve help desk tickets in real-time, ensuring detailed documentation of the root cause and the fix.
• Basic IT Administration: Perform routine IT tasks such as password resets, managing Active Directory user accounts, and testing local network connectivity.
• Preventative Maintenance: Conduct routine daily checks on critical floor IT equipment to identify and resolve potential failures before they impact production.

Skills

IT Fundamentals

Problem-Solving

Communication

Time Management

Education

Industrial Engineering

Manufacturing Engineering

Computer Science / Software Engineering

Data Science / MIS

Tools

Active Directory

PC hardware

Office applications

Networking basics

Job description

Harbinger Motors Inc. in Garden Grove, CA, invites an ambitious Software Engineering student to join the MES team as an intern.

The role focuses on rollout and upgrades of the Manufacturing Execution System (MES) and on-site support for operators and supervisors. You will help document issues, troubleshoot MES and factory hardware, and collaborate with process engineers, QA, and IT staff to implement configurations.