Merchant Sr. Relationship Manager

0101 The Huntington National Bank; Illinois; On-site; USD 90,000 - 150,000; Full time

Job summary

Huntington is seeking an experienced enterprise payments advisor to grow and maintain relationships within a portfolio of large commercial clients. You will cross-sell card processing, ACH, fraud mitigation, and POS solutions while ensuring risk, regulatory, and profitability goals are met.

As a trusted advisor, you will present strategic recommendations to C-level stakeholders and lead complex sales engagements with a consultative approach, partnering with product, operations, and compliance

Qualifications

• Bachelor's degree in accounting, finance, accounting, or economics; 10+ years experience with merchant services, payments for financial technology relationship or sales experience.
• Proven success managing large or complex accounts.
• Deep knowledge of payment products and industry applications.
• Strong executive presence and ability to communicate effectively with senior stakeholders.
• Excellent interpersonal, verbal and written communication skills, as well as negotiation and presentation skills.
• Consultative mindset with a passion for solving client challenges.
• Strong analytical and strategic planning abilities.
• Proficient using O365, MS Word, MS Excel, and PowerPoint.
• Master’s degree (MBA or similar) in a relevant field.
• Established network of industry contacts and involvement in industry associations.

Responsibilities

• Grow and maintain client relationships, in an existing portfolio of enterprise level customers.
• Cross-sell value-added services including card processing, ACH, fraud mitigation, POS (point of service) systems, etc.
• Present strategic recommendations and performance reviews to C-level stakeholders, demonstrating clear business value and ROI.
• Lead complex sales engagements with a consultative approach.
• Negotiate pricing, terms, and contracts with precision and professionalism.
• Work closely with internal teams including product, operations, and compliance to ensure seamless delivery and support of merchant services.
• Stay current on industry trends, regulatory changes, and competitive dynamics to proactively advise clients and influence internal strategy.
• Perform other duties and projects as assigned.

Skills

Executive presence

Communication

Negotiation

Presentation skills

Analytical thinking

Strategic planning

Education

Bachelor's degree in accounting, finance, accounting, or economics

Tools

MS Word

MS Excel

PowerPoint

Job description

Description Summary

Responsible for growing and maintaining client relationships, in an existing portfolio of enterprise level customers. through a consultative selling approach to cross-selling value-added services, including card processing, ACH, fraud mitigation, POS (point of service) systems, etc. ensuring all risk, regulatory and profitability goals are met. Will work with commercial customers, generally with annual revenues of $50M or greater.

Duties and Responsibilities

Grow and maintain client relationships, in an existing portfolio of enterprise level customers. through a consultative selling approach to cross-selling value-added services, including card processing, ACH, fraud mitigation, POS (point of service) systems, etc. ensuring all risk, regulatory and profitability goals are met. Will work with commercial customers, generally with annual revenues of $50M or greater. Serve as a trusted advisor to commercial and large account clients, building long-term relationships and delivering strategic payment solutions. Present strategic recommendations and performance reviews to C-level stakeholders, demonstrating clear business value and ROI. Lead complex sales engagements with a consultative approach. Negotiate pricing, terms, and contracts with precision and professionalism. Work closely with internal teams including product, operations, and compliance to ensure seamless delivery and support of merchant services. Stay current on industry trends, regulatory changes, and competitive dynamics to proactively advise clients and influence internal strategy. Perform other duties and projects as assigned.

Basic Qualifications

• Bachelor's degree in accounting, finance, accounting, or economics 10+ years experience with merchant services, payments for financial technology relationship or sales experience.

Preferred Qualifications

• Proven success managing large or complex accounts.
• Demonstrated ability to sell the spectrum of payments products (card processing, ACH, fraud mitigation, point of sales system, etc.), create brand awareness and successfully generate meaningful new client relationships in specified commercial space.
• Deep knowledge of payment products and industry applications.
• Strong executive presence and ability to communicate effectively with senior stakeholders.
• Excellent interpersonal, verbal and written communication skills, as well as negotiation and presentation skills.
• Consultative mindset with a passion for solving client challenges.
• Strong analytical and strategic planning abilities.
• Proficient using O365, MS Word, MS Excel, and PowerPoint, as well as treasury technology and systems.
• Master’s degree (MBA or similar) in a relevant field.
• Established network of industry contacts and involvement in industry associations.

Exempt Status

Yes

Workplace Type

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Equal Opportunity

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice.

Reasonable Accommodations

Various methods will be used throughout the recruitment process to verify candidate authenticity. Any interviews conducted virtually must be joined from a distraction-free environment, with the candidate on camera and without the use of virtual backgrounds.

Accessibility Statement

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