Inside Sales Advisor-Merchant Services

Huntington; Houston, Northern (TX, KY); Hybrid; USD 70,000 - 110,000; Full time

Job summary

Huntington is seeking a Merchant Services Sales professional in Houston to expand client relationships by providing expert payment solutions to small businesses and to partner with branches on cross-sell opportunities.

The role involves building a robust pipeline, presenting Visa, Mastercard, Amex, Discover, check processing, gift cards, ACH, coaching branch staff, and consistently meeting or exceeding targets while leveraging CRM dashboards for insights.

Qualifications

• Bachelor’s degree required.
• 2–5 years of merchant services sales experience.
• Excellent communication and relationship-building skills.
• Experience in small business sales from $0–$3 million.
• Experience in virtual sales in a call center environment.
• Proficient with Salesforce.
• Fluency in an additional language is a plus.
• Proficiency with Word and Excel.

Responsibilities

• Actively prospect and build relationships with new clients and convert leads into partnerships.
• Sell Visa, Mastercard, Amex, Discover, check processing, gift cards, ACH.
• Build pipeline, close deals and exceed targets.
• Collaborate with bank units to identify cross-selling and maximize profitability.
• Resolve client concerns and build long-lasting relationships.
• Coach branch staff and support merchant education and sales growth.
• Report leads and status updates in CRM; analyze sales trends.
• Leverage partners to learn products and services for cross-sales.
• Perform other duties as assigned.

Skills

Merchant services sales

Communication skills

Relationship-building

Small business sales

Call center experience

Multitasking

Problem-solving

Customer-centric

Salesforce

Education

Bachelor’s Degree

Tools

Salesforce

Job description

Description Summary

Responsible for generating and expanding client relationships by providing expert payment solutions and recommendations in the small business space from $0-$3 million. You will also partner with branches to identify new sales opportunities for merchant services while also coaching branch staff, calling on prospects/clients, managing leads, making presentations, closing sales, managing appointments and schedules, attending leadership meetings and keeping your partners engaged in your referrals and calling efforts.

Duties and Responsibilities

Actively prospect and build relationships with new clients, converting leads into valuable partnerships. Sell a range of solutions (Visa, Mastercard, Amex, Discover, check processing, gift cards, ACH) and navigate complex hardware and software needs. Build pipeline, convert leads, navigate complex hardware and software needs, and close deals, consistently exceeding daily and weekly targets. Collaborate with various bank units to identify cross-selling possibilities and maximize client profitability. Resolve client concerns and build long-lasting relationships based on expertise and exceptional service. Teach, coach, motivate, drive merchant education and sales growth within your respective branch coverage area. Accurately report out all leads, opportunities and status updates within the CRM and understand trends in your sales behaviors by using dashboards and reports. Leverage partners to learn products and services for cross sales opportunities. Performs other duties as assigned.

Basic Qualifications

Bachelor’s Degree At least 2 years of proven sales/inside sales experience in financial services and the ability to close deals and achieve ambitions targets.

Preferred Qualifications

2-5 years of merchant services sales experience, including in a call center environment Exceptional communication and relationship-building skills. Previous sales expertise in the small business space from $0-$3 million in annual sales. Expertise in virtual sales in a call center environment. Ability to multitask and juggle complex tasks in a fast-paced environment. Strong problem-solving skills and a customer-centric approach. Participate in occasional team meetings. Thorough knowledge of various software programs including Word and Excel, and the ability to quickly learn additional systems/software. Ability to utilize technology effectively to manage your workload and client relationships. Approach challenges creatively and find solutions that benefit both clients and the bank. Fluency in an additional language Proficiency in Salesforce

Exempt Status

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No

Workplace Type

Workplace Type: Remote Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Employment Sponsorship

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Equal Opportunity Employer

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Learn More About Us

If you’d like to learn more about how Huntington looks out for people, visit https://www.huntington.com/lookingout

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