Merchant Regional Manager

2020 Companies, Inc.; Newark (NJ); On-site; USD 58,500 - 71,500; Full time

Benefits offered by this job

Health/Dental/Vision insurance

401(k) program

Paid time off

Technology & Mileage reimbursement

Job summary

2020 Companies, Inc. is seeking a Regional Manager to oversee a team of Brand Ambassadors in Newark, NJ. The role involves establishing relationships with clients and retailers, managing staff, and ensuring projects meet goals.

Ideal candidates will have retail and sales management experience along with superior leadership and communication skills. This position requires travel, flexibility, and offers competitive benefits including health insurance and a 401(k) program.

Qualifications

• 3–5 years of retail and sales management experience.
• Ability to travel 50% of the year to various markets.
• Reliable transportation and proof of insurance.

Responsibilities

• Manage a field team of Brand Ambassadors across markets.
• Establish effective relationships with clients and retailers.
• Hire, train, and provide feedback to employees.

Skills

Leadership abilities

Communication skills

Problem-solving

Time-management

Education

High school diploma or equivalent

Business degree preferred

Tools

Microsoft Office Suite

CRM

Job description

Job Overview

Job Type: Regular
Location: Newark, NJ 07102

Salary: $65,000 per year plus a 10% monthly bonus
60% field travel within territory, 40% home office

About the Position

The Regional Manager will manage a field team of Brand Ambassadors across multiple major retail markets. Responsibilities include:

• Establish and maintain effective working relationships with clients and retailers to understand and exceed client goals.
• Hire, train, coach, and provide performance feedback to employees.
• Coordinate activities of team members to meet and exceed visits and project goals.
• Accurately track merchant visits, events, KPI results and maintain documentation of team productivity.
• Develop and build territory relationships through networking.
• Provide daily direction, training, and guidance ensuring team retention.
• Determine staffing requirements according to client and company directives.
• Administer and document counseling, terminations and related procedures.
• Assist in launch-related activities and temporarily oversee extended territories as needed.
• Attend meetings and conference calls in and out of region as required.
• Dress and act professionally at all times.

Performance Measurements

• Team meets established weekly/monthly project goals and quotas.
• Customer/client satisfaction measured by merchant visits, NPS results, and complaints.
• Maintain proper head‑count across regions.

Qualifications

• High school diploma or equivalent required; Business degree preferred.
• 3–5 years of retail and sales management experience.
• Superior leadership abilities with professional communication and presentation skills.
• Demonstrated judgment, initiative, problem‑solving, and decision‑making.
• Autonomous work style with excellent time‑management skills.
• Must be able to travel 50% of the year to various markets across the US and work flexible hours.
• Ability to manage by P&L standards across the business unit.
• Reliable transportation and proof of insurance.
• Familiarity with Microsoft Office Suite and CRM a plus.

Benefits

• Competitive salary.
• Paid weekly and monthly bonus incentive.
• 60% field, 40% home office travel reimbursement.
• Technology & Mileage reimbursement.
• Health/Dental/Vision insurance.
• 401(k) program.
• Paid time off and paid holidays.

EEO Statement

2020 Companies is committed to creating a diverse and inclusive organization and is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.