Merchant Growth Account Manager, Local Services

TikTok; Los Angeles (CA); On-site; USD 72,000 - 144,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid parental leave

Disability insurance

Life insurance

Wellbeing benefits

Paid time off: 10 holidays, 10 sick, 7

Job summary

TikTok Local Services is seeking an Account Manager to drive growth with top dine-in local partners. You will provide consultative support to product and local services teams, identify new merchant opportunities, and coordinate cross-functional campaigns to boost merchant performance.

You will also help onboard merchants, train them on Local Services products, and manage ongoing relationships to accelerate TikTok’s service offerings for users and merchants in a fast-paced environment.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field.
• 3+ years of experience in account management, sales, operations, or marketing.
• Strong interest in food/dine-in, e-commerce, or local services industry.
• Good communication and stakeholder management skills.
• Willingness to learn, proactive, and able to work in a fast-paced environment.

Responsibilities

• Support business development efforts by identifying and reaching out to potential merchants in the food/dine-in industry
• Assist in managing and maintaining relationships with existing key accounts
• Execute marketing campaigns including short video and LIVE-based promotions to drive merchant performance
• Coordinate with cross-functional teams (content, ops, product) to ensure smooth campaign delivery
• Analyze basic performance metrics (traffic, conversion, GMV) and support optimization of campaigns
• Assist in merchant onboarding, training, and adoption of TikTok Local Services products

Skills

Account management

Sales

Communication

Stakeholder management

Fast-paced environment

Education

Bachelor’s degree in Business, Marketing, or related field

Job description

TikTok Local Services is seeking an Account Manager to drive growth with top dine-in local partners. You will provide consultative support to product and local services teams, identify new merchant opportunities, and coordinate cross-functional campaigns to boost merchant performance.

You will also help onboard merchants, train them on Local Services products, and manage ongoing relationships to accelerate TikTok’s service offerings for users and merchants in a fast-paced environment.