Merchant Acquisition & Growth Specialist

HappyGlobal Service; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Equal opportunity employer

Job summary

HappyGlobal Service in Houston seeks a Merchant Acquisition Specialist to identify and recruit merchants, driving onboarding and successful partnerships.

You will conduct in-person visits, pitch cooperation, negotiate agreements, and provide ongoing support to strengthen relationships and grow GMV. Fluency in Mandarin is required; English is a plus. The role reports to the Partnerships team and offers a collaborative, inclusive environment.

Qualifications

• Mandarin Chinese fluency required; English a plus.
• Experience in B2B sales or merchant acquisition.
• Knowledge of food delivery or local retail operations is advantageous.

Responsibilities

• Identify and recruit potential merchants to join our platform, presenting our product offerings and services to drive onboarding and successful partnerships.
• Conduct frequent in-person visits to merchants to pitch cooperation, negotiate partnership agreements, and complete onboarding procedures.
• Maintain and strengthen long-term merchant relationships by providing regular business support, conducting routine visits, and addressing operational or service-related concerns.
• Work closely with onboarded merchants to develop customized platform strategies, help optimize performance, and grow order volume and GMV.
• Propose and coordinate promotional campaigns or value-added services in collaboration with the Marketing team to increase merchant exposure and transaction frequency.
• Continuously manage and update merchant backend data and settings to ensure smooth operations, accurate information, and performance tracking.
• Monitor market trends, gather merchant feedback, and provide actionable insights to support business decision-making and product improvement.

Skills

Mandarin Chinese

B2B Sales

Merchant onboarding

Negotiation

CRM software

Job description

HappyGlobal Service in Houston seeks a Merchant Acquisition Specialist to identify and recruit merchants, driving onboarding and successful partnerships.

You will conduct in-person visits, pitch cooperation, negotiate agreements, and provide ongoing support to strengthen relationships and grow GMV. Fluency in Mandarin is required; English is a plus. The role reports to the Partnerships team and offers a collaborative, inclusive environment.