Merchandising & Store Operations Lead

Socket.dev; North Carolina; On-site; USD 60,000 - 82,000; Full time

Job summary

Socket.dev is seeking a Merchandising Team Manager to lead a team responsible for store operations, merchandising, and facilities, ensuring an outstanding customer experience and driving profitability.

You will partner with operations, visual merchandising, and selling teams to elevate presentations, manage deliveries, inventory, and store fulfillment, while coaching staff and aligning plans with company priorities.

Qualifications

• 3+ years of experience in Visual Merchandising or Retail Management.
• Strong leadership and coaching skills with a track record of developing teams.
• Experience coordinating store operations, merchandising, and inventory.

Responsibilities

• Lead a team in back-of-house and front-of-house operations to support store goals.
• Coordinate deliveries, replenishment, pricing, and signage to ensure accuracy.
• Collaborate with selling and visual teams to maintain presentations and planograms.
• Plan workload and labor using company tools and reporting to match forecasted receipts.
• Coach associates, monitor performance, and drive engagement and retention.
• Oversee onboarding and recruitment to maintain a ready-now bench of talent.
• Ensure asset protection, safety, and inventory accuracy.

Skills

Team leadership

Retail management

Merchandising

Forecasting

Inventory management

People development

Analytical thinking

Customer service

Tools

Windows OS

Job description

Socket.dev is seeking a Merchandising Team Manager to lead a team responsible for store operations, merchandising, and facilities, ensuring an outstanding customer experience and driving profitability.

You will partner with operations, visual merchandising, and selling teams to elevate presentations, manage deliveries, inventory, and store fulfillment, while coaching staff and aligning plans with company priorities.