Retail Recovery & Merchandising Specialist

Rural King; Hanover (York County); On-site; USD 26,000 - 36,000; Full time

Job summary

Rural King is seeking a Recovery Associate to maintain a clean, organized, and well-stocked sales floor while providing excellent customer service. This role focuses on merchandise recovery, replenishment, and maintaining company merchandising standards.

You will greet customers and assist with product questions, locations, and purchase decisions, and help maintain knowledge of featured products. The position requires safe operation of basic store equipment and may include cross-training in

Qualifications

• Retail or customer service experience preferred.
• Strong customer service and communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Comfortable using computers and handheld devices.
• Dependable, flexible, and willing to learn.

Responsibilities

• Complete daily department recovery by returning merchandise to the sales floor and replenishing shelves.
• Organize and display merchandise according to the Indoor Merchandising Guide and department standards.
• Maintain clean, organized, and safe sales floors and customer areas.
• Greet customers and assist with product questions, locations, and purchase decisions.
• Maintain knowledge of featured products and their locations.
• Safely operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
• Participate in cross-training and support other departments as needed.
• Demonstrate Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

Skills

Customer service

Communication

Teamwork

Independence

Computer usage

Flexibility

Willingness to learn

Job description

Rural King is seeking a Recovery Associate to maintain a clean, organized, and well-stocked sales floor while providing excellent customer service. This role focuses on merchandise recovery, replenishment, and maintaining company merchandising standards.

You will greet customers and assist with product questions, locations, and purchase decisions, and help maintain knowledge of featured products. The position requires safe operation of basic store equipment and may include cross-training in