Merchandising Ops: Data & Process Specialist

FRESH DIRECT, LLC; New York (NY); On-site; USD 68,000 - 75,000; Full time

Benefits offered by this job

PTO

Safe & Sick Time

Paid Holidays

Medical coverage

Vision & Dental

401(k) with employer match

Life Insurance

On-site campus amenities

Job summary

FreshDirect in Bronx, NY is seeking a Merchandising Operations Analyst to support execution and optimization of merchandising processes. You’ll ensure systems, workflows, and data are accurate, efficient, and scalable, collaborating with Merchandising, Operations, Accounting, Supply Chain, and Technology.

You’ll document workflows, SOPs, monitor reports, and assist with new systems adoption. This role emphasizes analytical thinking, attention to detail, and cross-functional partnership to drive

Qualifications

• 2+ years of experience in merchandising operations, retail analytics, operations, or a related field.
• Strong analytical and organizational skills.
• Advanced proficiency in Microsoft Excel.
• Exceptional attention to detail and process orientation.
• Strong communication and collaboration skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Comfort working with systems, data, and operational processes.

Responsibilities

• Support execution of merchandising operational processes and initiatives.
• Document workflows, SOPs, and operational findings to support ongoing team initiatives.
• Partner with cross-functional teams on active projects, gaining exposure to how merchandising, operations, and tech intersect.
• Monitor operational reporting and flag issues as they arise.
• Assist with implementation and testing of new systems and tools.
• Partner with the Merchandising Operations Manager to identify process gaps, operational risks, and improvement opportunities.

Skills

Merchandising ops

Analytical skills

Excel proficiency

Attention to detail

Communication skills

Time management

Cross-functional collaboration

Job description

FreshDirect in Bronx, NY is seeking a Merchandising Operations Analyst to support execution and optimization of merchandising processes. You’ll ensure systems, workflows, and data are accurate, efficient, and scalable, collaborating with Merchandising, Operations, Accounting, Supply Chain, and Technology.

You’ll document workflows, SOPs, monitor reports, and assist with new systems adoption. This role emphasizes analytical thinking, attention to detail, and cross-functional partnership to drive