Merchandising Operations Manager – Retail Launches

Samsung Electronics; Englewood Cliffs (NJ); On-site; USD 90,000 - 120,000; Full time

Job summary

Samsung Electronics America in New Jersey is seeking a Manager of Merchandising Operations to lead end-to-end in-store merchandising initiatives, including new product launches, seasonal campaigns, and experience updates.

You will coordinate with Sales, Product, Marketing, Finance and Supply Chain, manage budgets, track KPIs and ROI, and ensure on-time delivery across multiple store layouts, delivering a best-in-class shopper experience.

Qualifications

• Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience.
• 5+ years of demonstrated success in project or program management, preferably within a retail, wireless, or technology‑focused organization.
• Proven ability to manage complex projects with multiple dependencies, delivering results on time and within budget.
• Highly organized and detail‑oriented, with a talent for managing intricate project schedules and timelines.
• Adept at dealing with ambiguity and thriving in a fast‑paced, dynamic environment; able to adjust to evolving business priorities and customer needs.
• Strong business acumen with experience working within budgetary guidelines and understanding financial implications.
• Proficiency in project management tools and business applications, including spreadsheets (Excel) and presentations (PowerPoint).

Responsibilities

• Lead the end‑to‑end project management of all in‑store merchandising initiatives, including new product launches, seasonal campaigns, and experience updates.
• Develop and execute comprehensive project plans for the deployment of display units, visual merchandising, device security, and retail graphics across multiple store layouts.
• Serve as the central point of contact, building and maintaining strong relationships with cross‑functional partners, including Sales, Product, Marketing, Finance, Supply Chain and external vendors, to ensure alignment and successful outcomes.
• Proactively manage project risks and navigate ambiguity, making informed recommendations to keep projects on track and aligned with business objectives.
• Communicate project status, strategy, and execution plans effectively to key stakeholders, including field sales teams, carrier account teams, and leadership.
• Manage the internal budget approval process, navigating workflows to secure project funding and lead the operational execution of all project initiatives
• Track and analyze key performance indicators (KPIs) to measure project success and return on investment (ROI), providing insights for future initiatives.

Skills

Project management

Cross-functional collaboration

Budget management

Stakeholder communication

Detail-oriented

Excel

PowerPoint

Education

Bachelor’s degree in Business/Marketing or related field

Tools

Excel

PowerPoint

Job description

Samsung Electronics America in New Jersey is seeking a Manager of Merchandising Operations to lead end-to-end in-store merchandising initiatives, including new product launches, seasonal campaigns, and experience updates.

You will coordinate with Sales, Product, Marketing, Finance and Supply Chain, manage budgets, track KPIs and ROI, and ensure on-time delivery across multiple store layouts, delivering a best-in-class shopper experience.