Retail Merchandising Operations Manager

Samsung Electronics America; Englewood Cliffs (NJ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Employee Purchase Program

Tuition Assistance

Paid Time Off

Wellness Incentives

Bonus eligibility

Job summary

Samsung Electronics America’s Retail Division is seeking a Professional III, Retail Operation to lead end-to-end merchandising projects, including new product launches and in-store experiences across carrier partnerships.

You will coordinate cross-functional teams in Sales, Product, Marketing, Finance, and Supply Chain, manage budgets and KPIs, and ensure on-time delivery within budget. A Bachelor’s degree and 5+ years in project management within retail or tech are required.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field, or equivalent practical experience.
• 5+ years of demonstrated success in project or program management within retail, wireless, or technology-focused organizations.
• Strong ability to manage complex projects with multiple dependencies, delivering on time and within budget.
• Excellent organizational skills and detail orientation.

Responsibilities

• Lead the end-to-end project management of in-store merchandising initiatives, new product launches, seasonal campaigns, and experience updates.
• Develop and execute comprehensive project plans for display units, visual merchandising, device security, and retail graphics across store layouts.
• Coordinate with Sales, Product, Marketing, Finance, and Supply Chain to ensure alignment and successful outcomes.
• Monitor budgets, risks, and timelines; report status to stakeholders and leadership.
• Track KPIs to measure project success and ROI, informing future initiatives.

Skills

Project management

Cross-functional collaboration

Budget management

KPI analysis

Stakeholder communication

Retail experience

Wireless/tech industry experience

MS Excel

PowerPoint

Education

Bachelor’s degree in Business or Marketing or related field

Tools

Excel

PowerPoint

Job description

Samsung Electronics America’s Retail Division is seeking a Professional III, Retail Operation to lead end-to-end merchandising projects, including new product launches and in-store experiences across carrier partnerships.

You will coordinate cross-functional teams in Sales, Product, Marketing, Finance, and Supply Chain, manage budgets and KPIs, and ensure on-time delivery within budget. A Bachelor’s degree and 5+ years in project management within retail or tech are required.