Merchandising Operations Lead, Retail Experience

Samsung; Englewood Cliffs (NJ); On-site; USD 132,000 - 138,000; Full time

Job summary

Samsung Electronics America Retail Division is seeking a Manager of Merchandising Operations to lead in-store merchandising initiatives, launches, and experiential updates. You will coordinate cross-functional teams across Sales, Product, Marketing, Finance, and Supply Chain to ensure timely delivery and alignment with business goals.

The role emphasizes project planning, risk management, and a data-driven approach to measure ROI and optimize shopper experiences across Samsung’s carrier

Qualifications

• Bachelor's degree in Business, Marketing, or related field or equivalent practical experience.
• 5+ years of demonstrated success in project or program management in retail, wireless, or technology-focused org.
• Proven ability to manage complex projects with multiple dependencies, delivering on time and within budget.
• Highly organized and detail oriented with strong scheduling and timeline management.
• Ability to handle ambiguity in a fast-paced environment with evolving priorities and customer needs.
• Strong business acumen with budgeting experience and understanding of financial implications.
• Proficiency in project management tools and business apps, including Excel and PowerPoint.

Responsibilities

• Lead end-to-end management of in-store merchandising initiatives, including new product launches and seasonal campaigns.
• Develop and execute project plans for deployment of display units, visual merchandising, device security, and retail graphics.
• Maintain relationships with cross-functional partners to ensure alignment and successful outcomes.
• Communicate project status, strategy, and execution plans to stakeholders.
• Oversee budget approval processes and lead operational execution of initiatives.
• Track KPIs and ROI to measure success and inform future projects.

Skills

Project management

Cross-functional teamwork

Budget management

KPI/ROI analysis

Communication

Education

Bachelor's degree

Tools

Excel

PowerPoint

Job description

Samsung Electronics America Retail Division is seeking a Manager of Merchandising Operations to lead in-store merchandising initiatives, launches, and experiential updates. You will coordinate cross-functional teams across Sales, Product, Marketing, Finance, and Supply Chain to ensure timely delivery and alignment with business goals.

The role emphasizes project planning, risk management, and a data-driven approach to measure ROI and optimize shopper experiences across Samsung’s carrier