Manager, Retail Operation

Samsung; Englewood Cliffs (NJ); On-site; USD 132,000 - 138,000; Full time

Job summary

Samsung Electronics America Retail Division is seeking a Manager of Merchandising Operations to lead in-store merchandising initiatives, launches, and experiential updates. You will coordinate cross-functional teams across Sales, Product, Marketing, Finance, and Supply Chain to ensure timely delivery and alignment with business goals.

The role emphasizes project planning, risk management, and a data-driven approach to measure ROI and optimize shopper experiences across Samsung’s carrier

Qualifications

• Bachelor's degree in Business, Marketing, or related field or equivalent practical experience.
• 5+ years of demonstrated success in project or program management in retail, wireless, or technology-focused org.
• Proven ability to manage complex projects with multiple dependencies, delivering on time and within budget.
• Highly organized and detail oriented with strong scheduling and timeline management.
• Ability to handle ambiguity in a fast-paced environment with evolving priorities and customer needs.
• Strong business acumen with budgeting experience and understanding of financial implications.
• Proficiency in project management tools and business apps, including Excel and PowerPoint.

Responsibilities

• Lead end-to-end management of in-store merchandising initiatives, including new product launches and seasonal campaigns.
• Develop and execute project plans for deployment of display units, visual merchandising, device security, and retail graphics.
• Maintain relationships with cross-functional partners to ensure alignment and successful outcomes.
• Communicate project status, strategy, and execution plans to stakeholders.
• Oversee budget approval processes and lead operational execution of initiatives.
• Track KPIs and ROI to measure success and inform future projects.

Skills

Project management

Cross-functional teamwork

Budget management

KPI/ROI analysis

Communication

Education

Bachelor's degree

Tools

Excel

PowerPoint

Job description

Position Summary

Division OverviewThe Samsung Electronics America Retail Division is a growing and best-in-class organization within Samsung worldwide. We continue to challenge the existing retail models and processes to make this team the home for talented, driven, and creative professionals, who want to be on the front lines of consumer electronics sales. Our team relishes the opportunity to push Samsung's retail capabilities to be the new paradigm for consumer engagement. With our partnerships with the top consumer electronics retailers and its own experiential sites, the SEA Retail Division is delivering a consumer experience to maximize both sales and consumer satisfaction.

If you are an individual who looks forward to finding opportunity in the challenges of building the best and most effective retail experience, then Samsung Electronics America's Retail Division has a fulfilling home and work family for you.

Role and Responsibilities

Division OverviewThe Samsung Electronics America Retail Division is a growing and best-in-class organization within Samsung worldwide. We continue to challenge the existing retail models and processes to make this team the home for talented, driven, and creative professionals, who want to be on the front lines of consumer electronics sales. Our team relishes the opportunity to push Samsung's retail capabilities to be the new paradigm for consumer engagement. With our partnerships with the top consumer electronics retailers and its own experiential sites, the SEA Retail Division is delivering a consumer experience to maximize both sales and consumer satisfaction.

If you are an individual who looks forward to finding opportunity in the challenges of building the best and most effective retail experience, then Samsung Electronics America's Retail Division has a fulfilling home and work family for you.

Role & Responsibilities

Reporting to the Senior Channel Manager, the Manager of Merchandising Operations acts as a strategic project manager, ensuring the flawless implementation of retail displays, experiences, and product launches within a key carrier partner. This individual will be responsible for the successful go-to-market planning, execution, and maintenance of Samsung's mobile category initiatives and will be instrumental in positioning Samsung as a leader by delivering a best-in-class shopper experience through seamless cross-functional collaboration and meticulous project oversight.

Skills and Qualifications

Position Objective

Lead the end-to-end project management of all in-store merchandising initiatives, including new product launches, seasonal campaigns, and experience updates.

Develop and execute comprehensive project plans for the deployment of display units, visual merchandising, device security, and retail graphics across multiple store layouts.

Serve as the central point of contact, building and maintaining strong relationships with cross-functional partners, including Sales, Product, Marketing, Finance, Supply Chain and external vendors, to ensure alignment and successful outcomes.

Proactively manage project risks and navigate ambiguity, making informed recommendations to keep projects on track and aligned with business objectives.

Communicate project status, strategy, and execution plans effectively to key stakeholders, including field sales teams, carrier account teams, and leadership.

Manage the internal budget approval process, navigating workflows to secure project funding and lead the operational execution of all project initiatives

Track and analyze key performance indicators (KPIs) to measure project success and return on investment (ROI), providing insights for future initiatives.

Minimum Qualifications & Desired Characteristics

• Bachelor's degree in Business, Marketing, or a related field, or equivalent practical experience.
• 5+ years of demonstrated success in project or program management, preferably within a retail, wireless, or technology-focused organization.
• Proven ability to manage complex projects with multiple dependencies, delivering results on time and within budget.
• Highly organized and detail-oriented, with a talent for managing intricate project schedules and timelines.
• Adept at dealing with ambiguity and thriving in a fast-paced, dynamic environment; able to adjust to evolving business priorities and customer needs.
• Strong business acumen with experience working within budgetary guidelines and understanding financial implications.
• Proficiency in project management tools and business applications, including spreadsheets (Excel) and presentations (PowerPoint).

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Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

NEW JERSEY & WASHINGTON STATE ONLY

The salary range for this role is expected to be between $132,00 and $138,00. Actual pay will be determined considering factors such as relevant skills and experience, and comparison