Merchandising & Customer Experience Specialist

Rural King; Little Rock Township (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

401(k) match

Healthcare plans

Associate Discount

Job summary

Rural King is seeking a Recovery Associate to uphold store presentation, handle merchandise returns, and maintain clean, well-stocked shelves. You will deliver outstanding customer service, greet shoppers, and assist with product placement across departments.

The role emphasizes safety, equipment operation, cross-training, and ongoing learning to support store needs and associate development.

Qualifications

• Ability to work in a fast-paced environment and stay flexible.
• Excellent verbal and written interpersonal and communication skills.
• Comfortable navigating computer systems to assist customers and manage activities.

Responsibilities

• Greet customers within a ten-foot radius and create a welcoming atmosphere.
• Assist customers in making informed purchase decisions and provide high-quality service.
• Organize, restock, and arrange products for effective displays and ensure shelf availability.
• Maintain in-depth knowledge of featured products and their store locations.
• Complete daily department recovery processes and keep the area clean and organized.
• Adhere to safety protocols and proper handling of materials; use standard retail equipment.
• Participate in cross-training and learning initiatives to stay current on developments.

Skills

Customer service

Communication

Teamwork

Flexibility

Tools

Forklift operation

Job description

Rural King is seeking a Recovery Associate to uphold store presentation, handle merchandise returns, and maintain clean, well-stocked shelves. You will deliver outstanding customer service, greet shoppers, and assist with product placement across departments.

The role emphasizes safety, equipment operation, cross-training, and ongoing learning to support store needs and associate development.