Merchandising Associate — Elevate Customer Experience

The TJX Companies, Inc.; Maple Grove (MN); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Referral bonuses

Paid holidays

Job summary

HomeGoods is part of The TJX Companies, Inc. in Maple Grove, MN, offering a role focused on delivering a highly satisfied customer experience and maintaining a clean, organized store environment. You may be cross-trained across store areas to support business needs and drive store performance.

The position emphasizes strong customer service, teamwork, adaptability, and adherence to labor policies. Competitive benefits and opportunities to grow within a Fortune 100 retailer are highlighted.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi‑tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Promotes credit and loyalty programs.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

customer service

multi-tasking

communication

detail orientation

teamwork

flexible schedule

Job description

HomeGoods is part of The TJX Companies, Inc. in Maple Grove, MN, offering a role focused on delivering a highly satisfied customer experience and maintaining a clean, organized store environment. You may be cross-trained across store areas to support business needs and drive store performance.

The position emphasizes strong customer service, teamwork, adaptability, and adherence to labor policies. Competitive benefits and opportunities to grow within a Fortune 100 retailer are highlighted.