Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Maple Grove (MN); On-site; USD 26,648,000 - 44,414,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Healthcare options

Paid holidays/vacation/sick

Scholarship program

Employee assistance program

Job summary

HomeGoods at The TJX Companies, Inc. invites you to grow in a dynamic, inclusive team. In this role you’ll deliver a highly satisfying customer experience, follow store procedures, and help maintain a clean, organized sales floor.

You may be cross-trained across store areas to support the business. Maple Grove, MN offers flexible scheduling and the chance to participate in loyalty programs while learning loss prevention basics.

Qualifications

• Excellent customer service skills required.
• Flexible schedule to support business needs.
• Strong communication and organizational skills.
• Ability to multi-task.
• Capable of lifting heavy objects.
• Retail customer experience preferred.

Responsibilities

• Model customer experience practices with customers and colleagues.
• Ring purchases/returns and handle cash according to procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare merchandise for the floor.
• Participate in store recovery and maintain cleanliness.
• Support loss prevention and safety initiatives.
• Other duties as assigned.

Skills

Customer service

Flexibility

Communication

Multitasking

Adaptability

Heavy lifting

Teamwork

Retail experience

Job description

HomeGoods at The TJX Companies, Inc. invites you to grow in a dynamic, inclusive team. In this role you’ll deliver a highly satisfying customer experience, follow store procedures, and help maintain a clean, organized sales floor.

You may be cross-trained across store areas to support the business. Maple Grove, MN offers flexible scheduling and the chance to participate in loyalty programs while learning loss prevention basics.