Merchandiser/Order Writer

Jobtailor; Suffolk (VA); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Mondelēz in-store merchandiser role requires engaging with store teams and shoppers, delivering superior service, and executing promotional displays. You will use Salesforce to order product and maintain stock and displays.

Candidates should be physically capable for lifting and moving products, with a positive, self-motivated, independent work style and a valid ID. Suffolk, VA area travel is involved.

Qualifications

• High school diploma or GED preferred.
• Be 18+, have valid REAL ID or U.S. passport or federal ID.
• Positive, professional attitude; able to work independently.

Responsibilities

• Represent Mondelēz in-store with professionalism and positivity.
• Deliver outstanding customer service to store teams and shoppers.
• Execute daily store visits following Merchandising Excellence guidelines; capture photos with DMI.

Skills

Customer Service

Salesforce Proficiency

Merchandising Execution

Relationship Building

Physical Stamina

Education

High School Diploma or GED

Tools

IPad

DMI

Job description

• Represent Mondelēz in-store with professionalism, positivity, and commitment to excellence
• Serve as the face of the company and deliver outstanding customer service to store teams and shoppers
• Execute daily store visits following Mondelēz’ DSD Merchandising Excellence, including capturing display photos via DMI
• Build and maintain relationships with backroom receivers, store managers, and other store personnel
• Order product via iPad using Salesforce to maintain in-stock shelf and display conditions
• Implement promotional displays and ensure compliance with RTM-negotiated store plans
• Follow daily schedules and priorities set by the RTM
• Support seasonal sales, new product launches, and high-visibility merchandising events
• Communicate store-level insights, issues, and opportunities to the RTM and management team
• Lift, bend, move, and stock products while staying safe and compliant

Requirements

• Be at least 18 years of age
• Have a valid REAL ID driver's license issued by the state in which the person resides, U.S. passport, or federal ID
• High School Diploma or GED preferred
• Positive and professional attitude; self-motivated and able to work independently
• Ability to drive a personal vehicle with valid insurance coverage to a variety of store locations
• Ability to perform repetitive lifting, bending, and carrying up to 25 lbs
• Ability to occasionally push and pull over 50 lbs
• Ability to work in a fast-paced environment and meet defined physical activities
• Previous retail/grocery experience is a plus
• Live within 25–35 miles of the primary location in Suffolk, VA
• Availability Tuesday–Saturday

Core Competencies

Demonstrates strong customer service skills and the ability to build relationships with store personnel while executing merchandising strategies effectively. Proficient in using Salesforce for product ordering and capable of performing physical tasks in a fast-paced retail environment.

Highest-signal resume keywords

• Customer Service
• Salesforce Proficiency
• Merchandising Execution
• Relationship Building
• Physical Stamina

Hard Skills

• Merchandising Excellence
• Product Ordering
• Display Compliance
• Repetitive Lifting
• Bending and Carrying

Soft Skills

• Positive Attitude
• Self-Motivated
• Professionalism
• Independence

Certifications & Qualifications

• Valid REAL ID Driver's License
• High School Diploma or GED

Industry Keywords

• Retail
• Grocery
• Store Management
• Sales Support
• Promotional Displays

Tools & Technologies

• IPad
• DMI