Merchandiser & Customer Experience Specialist

Total Wine & More; Lansing (MI); Vor Ort; USD 21.000 - 29.000; Vollzeit

Benefits dieser Stelle

Paid Time Off

Store discounts

Healthcare plans

401(k)

College tuition assistance

Zusammenfassung

Total Wine & More is seeking a Merchandiser to maximize product inventory and support online operations at our Lansing store. You will greet customers, share product knowledge, and help build relationships to deliver a personalized shopping experience.

You may participate in wine, spirits, and beer training, stay informed on promotions, and ensure safety and compliance with alcohol sale regulations. This role includes cash-handling familiarity and potential delivery duties if assigned.

Qualifikationen

• High school diploma or equivalent preferred.
• 1–3 years of experience, 1+ years in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Aufgaben

• Maximize product inventory and support online business operations.
• Deliver exceptional service and a personalized experience by greeting customers and informing about products.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol.
• Complete cross-functional responsibilities and other duties as assigned.
• Load and deliver orders in a safe and professional manner, following company policies and procedures.

Kenntnisse

Retail experience

Customer service

Flexible schedule

Ausbildung

High school diploma or equivalent

Tools

POS systems

Inventory software

Jobbeschreibung

Total Wine & More is seeking a Merchandiser to maximize product inventory and support online operations at our Lansing store. You will greet customers, share product knowledge, and help build relationships to deliver a personalized shopping experience.

You may participate in wine, spirits, and beer training, stay informed on promotions, and ensure safety and compliance with alcohol sale regulations. This role includes cash-handling familiarity and potential delivery duties if assigned.