Seasonal Merchandiser & Customer Experience Pro

Total Wine & More; Lansing (MI); On-site; USD 16,531,000 - 24,797,000; Full time

Benefits offered by this job

Paid Time Off

Generous store discounts

Health care plans (medical, dental,視貼覺

401(k)

HSA, FSA

Disability & life insurance

Paid parental leave

Pet insurance

Tuition assistance

Career development & product training

Consumer classes

& More!

Job summary

Total Wine & More is hiring Merchandisers to join our store teams in Michigan. This role focuses on merchandising, inventory handling, and assisting with online order fulfillment, curbside pickup, and local deliveries where assigned.

You will greet customers, build relationships, and share product knowledge, while maintaining store standards and compliance with alcohol sale laws. Prior experience in retail and POS familiarity will help you succeed in a busy environment.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of experience, 1+ years of experience in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends

Responsibilities

• Maximize product inventory, including processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, placing signage, and supporting digital business operations by fulfilling orders and assisting with in-store and curbside pick-up and delivery services.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services
• Participate in wine, spirits, and beer training to build product knowledge
• Maintain knowledge of advertisements, promotions, and loyalty programs
• Maintain safety and cleanliness standards across the store
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
• Complete cross-functional responsibilities and other duties as assigned
• Load and deliver orders in a safe and professional manner, following company policies and procedures and abiding by all traffic and safety laws - if delivery is added as an essential job function

Skills

Customer service

Retail experience

POS familiarity

Inventory management

Education

High school diploma or equivalent

Tools

POS systems

Inventory software

Job description

Total Wine & More is hiring Merchandisers to join our store teams in Michigan. This role focuses on merchandising, inventory handling, and assisting with online order fulfillment, curbside pickup, and local deliveries where assigned.

You will greet customers, build relationships, and share product knowledge, while maintaining store standards and compliance with alcohol sale laws. Prior experience in retail and POS familiarity will help you succeed in a busy environment.