Merchandise Team Lead: Guest Experience & Inventory

SeaWorld Parks & Entertainment; Tampa (FL); On-site; USD 16,195 - 23,066; Full time

Benefits offered by this job

Paid Time Off

Complimentary Park Tickets and Passes

Park Discounts on Food and Merchandise

Medical, Dental, and Vision Insurance

401K Retirement plan

Life Insurance

Disability Benefits

Job summary

SeaWorld Parks & Entertainment is looking for team members at Busch Gardens in Tampa, Florida. As a key member, you’ll ensure exceptional guest service and manage a team of Ambassadors.

The role requires strong organizational skills, the ability to work various shifts, and a commitment to maintaining a positive guest experience. Employees benefit from paid time off, complimentary park tickets, and medical insurance options.

Qualifications

• Must be at least 18 years old.
• Theme Park or high-volume retail experience preferred.
• Ability to frequently lift/move up to 50 pounds.

Responsibilities

• Engage guests and positively impact service scores.
• Manage inventory flow and facility integrity.
• Train and provide performance feedback to team.

Skills

Organizational skills

Time management

Conflict resolution

Multitasking

Microsoft Office proficiency

Education

High School Diploma or GED

Job description

SeaWorld Parks & Entertainment is looking for team members at Busch Gardens in Tampa, Florida. As a key member, you’ll ensure exceptional guest service and manage a team of Ambassadors.

The role requires strong organizational skills, the ability to work various shifts, and a commitment to maintaining a positive guest experience. Employees benefit from paid time off, complimentary park tickets, and medical insurance options.