Park Experience Ambassador: Guest Services & Operations

SeaWorld Parks & Entertainment; Tampa (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free park admission

Discounts on park tickets & passes

Park discounts on food & merchandise

Scholarship opportunities

Exclusive employee events and giveways

Job summary

SeaWorld Parks & Entertainment is hiring for a guest services role at Busch Gardens in Tampa, FL. Compensation is $15 per hour, with duties including restroom maintenance, operating equipment, restocking supplies, and guiding guests to attractions.

The position emphasizes teamwork, strong communication, and the ability to work outdoors in various weather conditions while maintaining high guest service standards.

Qualifications

• Must be able to work indoors/outdoors in all weather conditions.
• Ability to stand and walk for entire shift.
• Commitment to exceptional guest service.
• Strong communication and interpersonal skills.

Responsibilities

• Maintain cleanliness of restroom/park areas.
• Operate and maintain blow packs, pressure washers, vacuums, fire hoses, etc.
• Stock restroom supplies.
• Notify leadership of any supplies needed.
• Interact with guests and answer guest questions.
• Direct guests to attractions.
• Assist with park emergencies, including inclement weather.
• Perform other duties as assigned.

Skills

Customer service

Team player

Communication

Multitasking

Job description

SeaWorld Parks & Entertainment is hiring for a guest services role at Busch Gardens in Tampa, FL. Compensation is $15 per hour, with duties including restroom maintenance, operating equipment, restocking supplies, and guiding guests to attractions.

The position emphasizes teamwork, strong communication, and the ability to work outdoors in various weather conditions while maintaining high guest service standards.