Merchandise Team Lead – Growth & Service

Meijer, Inc.; Florence (KY); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer is seeking a dedicated store leadership professional to oversee daily operations, drive sales, and coach a diverse team. You will staff, mentor, and manage performance while maintaining company standards across departments.

The role emphasizes customer service, safety, and operational excellence in a fast-paced retail environment. You will also handle staffing decisions, develop career paths, and ensure disciplined execution of policies.

Qualifications

• High school diploma or its equivalent required.
• 2–3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.
• Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.
• Demonstrated ability to resolve conflict and by addressing root cause issues.
• Demonstrated ability to manage multiple tasks.Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions. Demonstrated ability to teach suggestive selling.
• Demonstrated ability to lead an organization that practices working safely at all times
• Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.
• Successful completion of all required certifications.

Responsibilities

• Staff, recruit, and hire to meet staffing needs.
• Promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions.
• Documents and applies disciplinary actions and makes recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Models exceptional, fast and friendly customer service.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
• Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training.
• Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Promotes a safe work environment.
• Reliable and consistent attendance required.
• Performs other duties as assigned.

Skills

Customer service

Staffing & Hiring

Leadership

Communication

Conflict resolution

Scheduling

Training & coaching

P&L & Sales

Education

High school diploma or equivalent

Job description

Meijer is seeking a dedicated store leadership professional to oversee daily operations, drive sales, and coach a diverse team. You will staff, mentor, and manage performance while maintaining company standards across departments.

The role emphasizes customer service, safety, and operational excellence in a fast-paced retail environment. You will also handle staffing decisions, develop career paths, and ensure disciplined execution of policies.