Merchandise & Store Operations Manager

The Michael's Companies; Spokane Valley, Northern (WA, KY); Hybrid; USD 25,000 - 32,000; Full time

Job summary

The Michaels Companies in Spokane Valley, WA is seeking a Merchandise Manager to lead in-store merchandising and operational execution. You will oversee truck processing, inventory routines, planogram sets, and visual standards, ensuring accurate pricing and timely promotions while closing the store.

Responsibilities include SOP adherence, staff coaching, and maintaining a customer-ready environment with strong workload planning and inventory control.

Qualifications

• 3+ years retail leadership experience.
• Ability to work nights, weekends and early mornings.
• Experience with SOPs and store policies.
• Experience with merchandising and store operations.

Responsibilities

• Assist Store Manager in enforcing SOPs and Company programs.
• Lead truck execution, unloading and merchandise flow to sales floor.
• Own workload planning and daily task prioritization with store leadership.
• Execute and maintain Planogram (POG) and visual merchandising standards.
• Oversee Ship from Store fulfillment, RTVs and ASN receiving.
• Train, coach, and develop team members through structured onboarding.
• Partner in Asset Protection to reduce shrink and ensure safe operations.
• Ensure accurate and timely price changes and pricing integrity.

Skills

Retail leadership

Staff training

Team development

Inventory management

Planogram execution

Pricing accuracy

SOP compliance

Tools

POS equipment

Job description

The Michaels Companies in Spokane Valley, WA is seeking a Merchandise Manager to lead in-store merchandising and operational execution. You will oversee truck processing, inventory routines, planogram sets, and visual standards, ensuring accurate pricing and timely promotions while closing the store.

Responsibilities include SOP adherence, staff coaching, and maintaining a customer-ready environment with strong workload planning and inventory control.