Merchandise & Store Operations Manager

Five Below; Illinois; On-site; USD 20,000 - 29,000; Full time

Job summary

Five Below is hiring a Store Manager in Illinois to lead daily store operations, supervise associates, and deliver outstanding customer service. You will oversee receiving, stocking, and displays, while managing opening/closing procedures, cash handling, and alarms.

The role requires strong communication, multi-tasking, and leadership to execute promotions and inventory integrity. The position offers hourly compensation with growth opportunities through store performance, training, and wellness

Qualifications

• High School Graduate or equivalent.
• College experience preferred.
• Minimum 2 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking.
• Ability to maintain composure under pressure.

Responsibilities

• Oversees the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor.
• Manages the setup and maintenance of displays for specific store sections, ensuring signage is accurate and promotions are properly highlighted, following corporate guidelines for resets and seasonal updates.
• Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation.
• Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
• Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service.
• Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance.
• Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service.
• Executes the market plan by arranging products and signage according to corporate guidelines, ensuring promotional materials are displayed properly and updated regularly.
• Ensures the execution of company Inventory Integrity process.

Skills

Verbal communication

Written communication

Multi-tasking

Creative thinking

Calm under pressure

Leadership

Customer service

Education

High School Diploma or equivalent

College experience preferred

Job description

Five Below is hiring a Store Manager in Illinois to lead daily store operations, supervise associates, and deliver outstanding customer service. You will oversee receiving, stocking, and displays, while managing opening/closing procedures, cash handling, and alarms.

The role requires strong communication, multi-tasking, and leadership to execute promotions and inventory integrity. The position offers hourly compensation with growth opportunities through store performance, training, and wellness