Merchandising & Store Operations Lead

Five Below Inc; Morrisville (NC); On-site; USD 17,000 - 24,000; Full time

Job summary

Five Below Inc. seeks an attentive Store Manager to lead daily store operations, supervise associates, and ensure exceptional customer service. You will manage stock, displays, and promotions while upholding company standards and inventory controls.

The role emphasizes leadership, teamwork, and the ability to drive sales in a fast-paced, value-oriented environment. Strong communication and problem-solving skills are essential for success.

Qualifications

• Minimum 2 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking.
• Ability to maintain composure under pressure.

Responsibilities

• Oversees receiving, unpacking, and organizing new stock for efficient shelf placement.
• Manages setup and maintenance of displays and promotional signage per guidelines.
• Handles opening/closing duties including cash security and alarms.
• Acts as Manager on Duty, responsible for store operations, staff, and customer service.
• Oversees daily activities of store associates and ensures high performance.
• Supports onboarding and ongoing training of associates on policies and procedures.
• Drives store sales and controls expenses through merchandising and customer service improvements.
• Executes market plan with product placement and updated signage.
• Ensures compliance with Inventory Integrity processes.

Skills

Leadership

Customer service

Communication

Multitasking

Flexible schedule

Education

High School Diploma or Equivalent

College experience preferred

Job description

Five Below Inc. seeks an attentive Store Manager to lead daily store operations, supervise associates, and ensure exceptional customer service. You will manage stock, displays, and promotions while upholding company standards and inventory controls.

The role emphasizes leadership, teamwork, and the ability to drive sales in a fast-paced, value-oriented environment. Strong communication and problem-solving skills are essential for success.