Customer-First Retail Associate | Merchandising & Service

The TJX Companies, Inc.; Orlando (FL); On-site; USD 19,286 - 20,664; Full time

Job summary

HomeGoods at The TJX Companies, Inc. is hiring to deliver a highly satisfied customer experience in a fast-paced retail environment. You will engage with customers, maintain store standards, and support loss prevention and merchandising procedures.

You should have strong communication, organizational skills, and the ability to multitask in a dynamic team setting. A flexible schedule and retail experience are preferred to help meet store needs.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Flexibility

Retail experience

Job description

HomeGoods at The TJX Companies, Inc. is hiring to deliver a highly satisfied customer experience in a fast-paced retail environment. You will engage with customers, maintain store standards, and support loss prevention and merchandising procedures.

You should have strong communication, organizational skills, and the ability to multitask in a dynamic team setting. A flexible schedule and retail experience are preferred to help meet store needs.