Backroom Processing & Merchandising Associate – Discount & Benefits

The TJX Companies, Inc.; Montgomery (AL); On-site; USD 16,531 - 17,908; Full time

Benefits offered by this job

Associate discount

401(k) match

Health coverage

Paid holidays/vacation

Job summary

HomeGoods at The TJX Companies, Inc. is looking for a retail associate to deliver a highly satisfied customer experience. You will engage with customers, maintain a clean store, and support operations across departments as needed.

The role requires excellent customer service, strong communication, and the ability to adapt to changing directions while handling multiple tasks. A flexible schedule and the ability to lift heavy objects are expected.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.

Skills

Customer service

Flexible schedule

Communication

Organization

Multi-tasking

Adaptability

Lifting objects

Teamwork

Retail experience

Job description

HomeGoods at The TJX Companies, Inc. is looking for a retail associate to deliver a highly satisfied customer experience. You will engage with customers, maintain a clean store, and support operations across departments as needed.

The role requires excellent customer service, strong communication, and the ability to adapt to changing directions while handling multiple tasks. A flexible schedule and the ability to lift heavy objects are expected.